Board of Selectmen Regular Meeting

#4


#5





#6


1000 HARTFORD TURNPIKE 
WATERFORD, CT  06385 
August 28, 2025 
Mr. Rob Brule, First Selectman 
Town of Waterford Town Hall 
15 Rope Ferry Road 
Waterford, CT  06385 
Dear Mr. Brule, 
The Utility Commission respectfully requests the following appropriations of funds identified 
within the FY26 Capital Plan: 
1. The Utility Commission respectfully requests an appropriation of the funds currently
designated within L.I. # 20531-57881, Plastic Water Service Line Replacement in the
amount of $200,000.
2. The Utility Commission respectfully requests a designation and appropriation of the
funds identified in the First Selectman’s plan for the General Fund Balance for Plastic
Water Service Line Replacements for FY26 in the amount of $500,000.
There are approximately 7900 water services in Town, many of which are plastic and
have exceeded their useful life resulting in unaccounted for water loss and degradation to
the Town roads. The goal of this program is to replace the aging plastic water services
with copper line prior to DPW paving the roads. Since the start of this cooperative project
with DPW 806 water service lines have been investigated, of those 229 water service
lines were found to be plastic and replaced totaling 5,218 linear feet. In FY26 the DPW’s
updated paving plan has identified several roads scheduled to be repaved, within these
roads lie approximately 376 water services, of those approximately 165 may need to be
replaced, as the material type is unconfirmed. Service line replacement costs are on
average $4100 each depending upon the service line length and location, typically we are
finding about 30 percent of the unconfirmed service material types are plastic and require
replacement.
3. The Utility Commission respectfully requests an appropriation of the funds currently
designated within L.I. # 20531-57894, Cross Country Sewer Main Access in the amount
of $200,000.
Sewer mains collect wastewater from our Town’s parcels and convey this wastewater to
downstream pumping stations via a vast network of piping and pumping stations to a
point terminating at the Main pumping station, which then conveys the wastewater to the
#7-11

Mr. Rob Brule, First Selectman 
 
Page 2 
 
regional treatment facility in New London. Of the Town’s 150 miles of sewer piping, 
approximately 15.6 miles lie within cross-country easement areas, which are outside of 
roadways. Many of these sewer mains traverse through heavily wooded cross-country 
easement areas, which are becoming more challenging to access. Accessibility is crucial 
in order to conduct a full assessment evaluation and to provide timely access to conduct 
immediate or corrective repairs to the sewer main or structures. The goal of this project is 
to recreate the original easement access areas along all of our cross-country mains or 
create alternate access points. 
 
Contract #1 was the Town's very first sewer construction project, which began in 1970. 
This project entailed the installation of approximately 13,000 linier feet of sewer main.  A 
Special Appropriation in the amount of $250,000 for engineering services was 
appropriated for the Contract #1 Sewer Main Access project in 2023. Survey work to 
identify the Contract #1 easement area, manholes, intersecting property lines, and other 
utilities within the easement area commenced in October of 2023 and was completed in 
the spring of 2024. The final design package (drawings and specifications) to be used for 
contractor bid solicitation and construction for Phase One of the restoration project was 
granted by the Utility Commission at the November 2024 meeting. Phase one 
encompasses the southern section of the interceptor beginning at the intersection of Great 
Neck Road and Rope Ferry Road to the end of the interceptor at Evergreen Avenue Pump 
Station. Phase two which encompasses the northern section of the interceptor from 
Boston Post Road to Great Neck Road requires the acquisition of additional easements to 
gain access to the interceptor during restoration and for the Utility Commission staff in 
the future. Splitting the project into two Phases allows restoration work to begin while 
easements are procured, so that once Phase one is complete easements will be in place 
and Phase two can begin shortly thereafter. Our engineering firm estimates construction 
costs up to $288,600 for Contract One Restoration, there are funds available under LI # 
33123-55019 for this project in the amount of $147,200. Phase one went out to bid on 
August 18th and bids will be opened on September 19th, and construction will begin as 
soon as the designated funds are made available in October provided the bids do not 
exceed the available funds.  
 
4. The Utility Commission respectfully requests an appropriation of the funds currently 
designated within L.I. # 20531-57895, Water Tank Management in the amount of 
$46,222.00 
 
The Town of Waterford owns three water storage tanks, the 750,000 gallon Fargo Tank, 
the 300,000 gallon Vauxhall tank and the 1.25 Million gallon Rogers Hill tank. In 2024 
the Fargo Road Tank refurbishment project was completed; prior to this renovation, the 
Fargo Road water tank had its original coat of paint, which had far exceeded its useful 
life expectancy by approximately 10 years. This work was necessary to preserve the 
Town’s significant investment in its infrastructure and to extend the life of its asset; if 
routine maintenance of infrastructure is ignored, it turns into an emergency capital 
investment and typically costs three times that of routine maintenance. If this tank had 
not undergone the recent rehabilitation, the structural integrity of the tank would have 
eventually failed, requiring that the tank be replaced at a significant cost to the Town. 
Many municipalities do not realize the financial investment they have in their water 
storage tanks. These key municipal water distribution system components often receive 

Mr. Rob Brule, First Selectman 
 
Page 3 
 
the least attention and yet, they can potentially experience serious issues without proper 
tank asset management. Contamination from animals or debris, corrosion and other issues 
can trigger customer complaints, municipal regulatory compliance violations and costly 
water distribution service disruptions. A Water Tank Management Program for these 
valuable assets would preserve the significant investment the Town has made in water 
storage tanks by guaranteeing routine inspections and maintenance of the water storage 
tanks does not fall behind, thus improving the reliability of the system. A sustainable 
water tank management solution also makes budgeting easier as initial repair costs can be 
spread out over a few years if necessary and all future interior and exterior renovation 
costs are included. 
Our request is to initiate a funding schedule that would enroll the three water storage 
tanks in a Tank Asset Management program progressively, beginning with Fargo Road in 
FY26, this tank will not require any Upfront Renovation costs to enroll in the program, 
only annual Maintenance plan costs. A draft contract from our coating contractor is 
included as backup for this request. 
 
5. The Utility Commission respectfully requests an appropriation of the funds currently 
designated within L.I. # 20531-57896, Bartlett Corners Water Booster in the amount of 
$166,950.00 
 
In 2006, the Town constructed water system improvements that enhanced water pressures 
and fire flows to the Quaker Hill area of Waterford. Included in this project were a new 
2500 gpm capacity water booster pumping station near the intersection of Old Colchester 
and Old Norwich Roads, and a 1.5 million gallon pre-cast, pre-stressed concrete water 
storage tank constructed on Rogers Hill. From 1977 up to 2006, the Bartlett Corners 
Hydro-pneumatic Station served a small high service area on a hill in the northeast corner 
of Waterford consisting of approximately 20 residential customers on Lathrop Road, 
Lower Bartlett Road, Upper Bartlett Road, Pepperidge Road and South Bartlett Road.  
Once the new Quaker Hill water system improvements were activated in 2006, the 
Bartlett Corners Station was inactivated however not fully decommissioned. In 2009 a 
decommissioning report was prepared which identified costs of $105,000 to properly 
decommission the station. This project has been identified within previous CIPs. 
Utilizing the Engineering News Record’s Construction Costs Index inflation factor of 
1.59 from 11/2009 to 11/2024, the current decommissioning costs estimate is $166,950 
 
Please see the additional back up material provided in support of each request attached to this 
letter. 
 
Thank you. 
  
 
 
 
Jill N. Stevens, Director 
Utility Commission 
 
Cc:  Utility Commission 
        Kimberly Allen, Director of Finance 

Jill N. Stevens
 
2
1
2
4
5
7
FUNDING SOURCE
APPROVED 
FUNDING TO 
DATE
FY2026
FY2027
FY2028
FY2029
FY2030
1 Current Year Capital
731,000 
2 Utility Budget/Sewer Cap Maint Fund
3 Transfer to CNR
200,000 
275,000 
225,000 
225,000 
250,000 
250,000 
4 Short/Long-term Bonds
5 LoCIP (detail in section 5 above)
6 CNR Undesignated Fund Balance
7
Federal/State Grants (detail in section 
5)
8
Other Funding (detail in section 5 
above)
TOTALS
931,000 
275,000 
225,000 
225,000 
250,000 
250,000 
2025-2026 FISCAL YEAR REQUEST
TOWN OF WATERFORD
CAPITAL PROJECT REQUEST FORM
CONTACT PERSON
DEPARTMENT/AGENCY
COST/FUNDING SOURCE
3
DESCRIPTION AND JUSTIFICATION (describe the type, purpose & anticipated accomplishments of the project)
DPW Roads Paving Project
DESCRIBE THE IMPACT ON DEPARTMENT OPERATING BUDGET (include cost estimate if applicable)
GRANT FUNDING/OTHER FUNDING, if applicable (detailed explanation of grant/other funding, including the amount, 
source of funding, status, town match, if any.  Attach award letter if available)
PROJECT STATUS IF IN PROGRESS
To date we have replaced 162 service lines totaling 3,416LF of plastic water piping replaced with copper.
LIST OTHER PROJECTS WITHIN YOUR DEPARTMENT OR ANOTHER DEPARTMENT THAT WILL BE IMPACTED BY THIS 
REQUEST
The goal of this project is to replace all of the plastic water services prior to DPW paving the roads.There are 
approximately 7900 water services in Town, many of which are plastic and have exceeded their useful life resulting in 
unaccounted for water loss and degradation to the Town roads.  Within the DPW FY26 list of roads scheduled to be 
paved there are nearly 280 water services that require evaluation, once determined which services are plastic the Utility 
Commission will replace them with copper service line. A majority of this work is being conducted by Utility Commission 
staff.
ATTACH PLAN ESTIMATE, SERVICE AREA MAP AND/OR OTHER SUPPORTING DOCUMENTATION (if none, simply state that 
in the area below)
6
An average cost to replace these lines is $4,100 depending upon length and location.
Utility Commission
Plastic Water Service Replacement Project
DEPARTMENT PRIORITY
PROJECT NAME
Requests 1 & 2

City of New London
Invoice for Waterford Pipe Replacement Program
Assumptions
2,850.00
$  
15
183.33
$      
2.58
$       
Address
Number
Result
Length (ft)
Material
Date
Base Fee
Length over 
Base
Cost over 
Base
Copper 
up charge Total Charge
121
Shore Rd
Replaced WTFD
10 3/4 Copper
‐
$              
130
Shore Rd
Replaced Veolia
20 1" Copper
6/20/2023
2,850.00
$  
5
916.65
$      
51.6
3,818.25
$     
WUC provided tubing
132A
Shore Rd
Replaced Veolia
21 3/4'Copper
6/20/2023
2,850.00
$  
6
1,099.98
$  
3,949.98
$     
132
Shore Rd
Replaced Veolia
32 3/4 Copper
6/19/2023
2,850.00
$  
17
3,116.61
$  
5,966.61
$     
161
Shore Rd
Confirmed Existing Copper
‐
$              
165
Shore Rd
Confirmed Existing Copper
‐
$              
169
Shore Rd
Replaced Veolia
24 3/4 Copper
6/16/2023
2,850.00
$  
9
1,649.97
$  
4,499.97
$     
173
Shore Rd
Cut off at tap
32
17
3,116.61
$  
3,116.61
$     
179
Shore Rd
Replaced Veolia
32 3/4 Copper
6/14/2023
2,850.00
$  
17
3,116.61
$  
5,966.61
$     
181
Shore Rd
Replaced WTFD
‐
$              
184
Shore Rd
Confirmed Existing Copper
‐
$              
191
Shore Rd
Confirmed Existing Copper
‐
$              
193
Shore Rd
Confirmed Existing Copper
‐
$              
194
Shore Rd
Confirmed Existing Copper
‐
$              
195
Shore Rd
Confirmed Existing Copper
‐
$              
196
Shore Rd
Confirmed Existing Copper
‐
$              
198
Shore Rd
Replaced Veolia
22 3/4 Copper
6/6/2023
2,850.00
$  
7
1,283.31
$  
4,133.31
$     
200
Shore Rd
Replaced Veolia
20 3/4 Copper
6/12/2023
2,850.00
$  
5
916.65
$      
3,766.65
$     
200 F
Shore Rd
Replaced Veolia
18 3/4 Copper
6/13/2023
2,850.00
$  
3
549.99
$      
3,399.99
$     
201
Shore Rd
Replaced Veolia
19 1" Copper
2,850.00
$  
4
733.32
$      
49.02
3,632.34
$     
204 R
Shore Rd
Confirmed Existing Copper
‐
$              
205
Shore Rd
Replaced Veolia
23 3/4 Copper
6/8/2023
2,850.00
$  
8
1,466.64
$  
4,316.64
$     
206
Shore Rd
Confirmed Existing Copper
‐
$              
208
Shore Rd
Replaced WTFD
‐
$              
209
Shore Rd
Replaced Veolia
30 3/4 Copper
6/9/2023
2,850.00
$  
15
2,749.95
$  
5,599.95
$     
211
Shore Rd
Replaced Veolia
35 1" Copper
6/12/2023
2,850.00
$  
20
3,666.60
$  
90.3
6,606.90
$     
212
Shore Rd
Replaced Veolia
15 3/4 Copper
6/5/2023
2,850.00
$  
0
2,850.00
$     
212 R
Shore Rd
Cut off at tap
‐
$              
213
Shore Rd
Replaced Veolia
27 3/4 Copper
6/1/23 ?
2,850.00
$  
12
2,199.96
$  
5,049.96
$     
214
Shore Rd
Replaced WTFD
‐
$              
218
Shore Rd
Replaced WTFD
‐
$              
219
Shore Rd
Replaced Veolia
20 3/4 Copper
5/31/2023
2,850.00
$  
5
916.65
$      
3,766.65
$     
220
Shore Rd
Replaced WTFD
‐
$              
222
Shore Rd
Replaced WTFD
‐
$              
224
Shore Rd
Replaced Veolia
18 3/4 Copper
5/23/2023
2,850.00
$  
3
549.99
$      
3,399.99
$     
226
Shore Rd
Replaced Veolia
17 3/4 Copper
5/22/2023
2,850.00
$  
2
366.66
$      
3,216.66
$     
228
Shore Rd
Replaced Veolia
30 3/4 Copper
5/24/2023
2,850.00
$  
15
2,749.95
$  
5,599.95
$     
229
Shore Rd
Replaced WTFD
‐
$              
230
Shore Rd
Replaced WTFD
‐
$              
233
Shore Rd
Replaced Veolia
22 3/4 Copper
5/25/2023
2,850.00
$  
7
1,283.31
$  
4,133.31
$     
234
Shore Rd
Replaced WTFD
239
Shore Rd
Replaced WTFD
Services Replaced
21
Total
86,790.33
$   
Cost/ Service
4,132.87
$     
Days
18
Service / Day
1.2



2 Plastic Water Service Replaced with Copper Line
1 Plastic Water Service prior to replacement 

Jill N. Stevens
 
1
1
2
4
5
7
FUNDING SOURCE
APPROVED 
FUNDING TO 
DATE
FY2026
FY2027
FY2028
FY2029
FY2030
1 Current Year Capital
250,000 
500,000 
500,000 
400,000 
300,000 
300,000 
2 Utility Budget/Sewer Cap Maint Fund
3 Transfer to CNR
4 Short/Long-term Bonds
5 LoCIP (detail in section 5 above)
6 CNR Undesignated Fund Balance
7
Federal/State Grants (detail in section 
5)
8
Other Funding (detail in section 5 
above)
TOTALS
250,000 
500,000 
500,000 
400,000 
300,000 
300,000 
2025-2026 FISCAL YEAR REQUEST
TOWN OF WATERFORD
CAPITAL PROJECT REQUEST FORM
CONTACT PERSON
DEPARTMENT/AGENCY
COST/FUNDING SOURCE
3
DESCRIPTION AND JUSTIFICATION (describe the type, purpose & anticipated accomplishments of the project)
Accessibility will allow pipeline evaluation crew to conduct our sewer system evaluation survey and create the ability to 
access the pipeline and manholes in the event of an emergency 
DESCRIBE THE IMPACT ON DEPARTMENT OPERATING BUDGET (include cost estimate if applicable)
GRANT FUNDING/OTHER FUNDING, if applicable (detailed explanation of grant/other funding, including the amount, 
source of funding, status, town match, if any.  Attach award letter if available)
PROJECT STATUS IF IN PROGRESS
Preliminary design is complete for Contract 1, and the final design package work for Phase One of the restoration project 
will begin in December. A probable cost for restoration is in the range of $250,000 - 350,000
LIST OTHER PROJECTS WITHIN YOUR DEPARTMENT OR ANOTHER DEPARTMENT THAT WILL BE IMPACTED BY THIS 
REQUEST
Minimal impact on operational budget, however, accessibility will allow staff to conduct routine and emergency repairs 
in a timely manner, in lieu of creating access on a emergency basis which will be far more costly and greatly reduce the 
potential of adverse environmental impact.
The goal of this project is to obtain readily available access to all cross-country sewer mains. Accessibility is crucial in 
order to conduct a full assessment evaluation and to provide timely access to conduct immediate or corrective repairs to 
the sewer main or structures. The goal of this project is to recreate the original easement access area or create alternate 
access points to all areas that are not within paved roadway areas. Funds were granted for the Contract #1 easement 
area in 2023, this request is to continue the access program to the remaining cross country easement areas.
ATTACH PLAN ESTIMATE, SERVICE AREA MAP AND/OR OTHER SUPPORTING DOCUMENTATION (if none, simply state that 
in the area below)
6
See backup material
Utility Commission
Cross-Country Sewer Main Access
DEPARTMENT PRIORITY
PROJECT NAME
Request 3

S
S
S
S
S
SMH
SMH
SMH
SMH
SMH
SMH
SMH
SMH
SMH
LINE
RAILWAY
MINER LANE
RAILWAY
RAILWAY
RAILWAY
GREAT NECK ROAD
ROPE FERRY ROAD
C-3
C-4
C-3
C-4
C-5
C-5
C-6
C-6
C-7
J:\ENG\CT\WATERFORD\21580-CONTRACTONEROWCLEARING\_DRAWINGS\CIV\21580-CS-KEY PLAN.DWG | 21580-Key Plan | 1:2.5849 | ---- | 7/1/2025 10:05:46 AM | RICHARD.BOURGET
LAST SAVED BY: RICHARD.BOURGET 5/27/2025 9:24 AM
APPROVED:
CHECKED:
CAD:
DATE:
1
2
PROJECT NO:
DATE:
3
4
CAD COORD:
DESIGNED:
DRAWING
REVISIONS
NO
APP'D DATE
SUBMISSION:
5
SCALE: 1"=300'
0
300
600
KEY PLAN
WATERFORD UTILITY COMMISSION
CROSS COUNTRY SEWER EASEMENT
CONTRACT 1 - PHASE I
WATERFORD, CONNECTICUT
 
  
C-2
R. BOURGET
T. MONTGOMERY
07/25
B. PARFITT
07/25
22039
R. BOURGET
B. PARFITT
CONTRACT DRAWINGS
860.343.8297    |    www.wright-pierce.com
169 MAIN STREET, 700 PLAZA MIDDLESEX, MIDDLETOWN, CT 06457
8/13/2025

Cost Estimate for 
Cross Country Sewer Easement Access -  Contract 1 - Phase 1 
Waterford Utilities Commission
Project 22039
Description
Quantity
Unit
Unit Cost
Cost
 Bonds and Insurance
1 LS
$10,000.00 LS
10,000.00
$  
 Mobilization 
1 LS
$10,000.00 LS
10,000.00
$  
 Clearing & Grubbing
160,040 sf
$1.00 per sf
160,040.00
$  
 Temporary S&E Controls
1 LS
$5,000.00 LS
5,000.00
$ 
 Equipment Mat Rental
1 LS 
$10,000.00 LS
10,000.00
$  
 Loam & Seeding
10,000 sf
$0.20 LS
2,000.00
$ 
 Final Cleanup
1 LS
5,000.00
$  
LS
5,000.00
$ 
Sub-Total
$202,040.00
10% Contingency
20,204.00
$  
Rounded Total
$222,000.00
Estimate Range
-20%
177,600.00
$   
30%
288,600.00
$   
7/9/2025

Jill N. Stevens
6
1
2
4
5
7
FUNDING SOURCE
APPROVED 
FUNDING TO 
DATE
FY2026
FY2027
FY2028
FY2029
FY2030
1 Current Year Capital
46,222 
47,272 
95,520 
106,267 
108,358 
2 Utility Budget/Sewer Cap Maint Fund
3 Transfer to CNR
4 Short/Long-term Bonds
5 LoCIP (detail in section 5 above)
6 CNR Undesignated Fund Balance
7
Federal/State Grants (detail in section 
5)
8
Other Funding (detail in section 5 
above)
TOTALS
0 
46,222 
47,272 
95,520 
106,267 
108,358 
Utility Commission
Water Tank Asset Management Program
DEPARTMENT PRIORITY
PROJECT NAME
COST/FUNDING SOURCE
3
DESCRIPTION AND JUSTIFICATION (describe the type, purpose & anticipated accomplishments of the project)
DESCRIBE THE IMPACT ON DEPARTMENT OPERATING BUDGET (include cost estimate if applicable)
GRANT FUNDING/OTHER FUNDING, if applicable (detailed explanation of grant/other funding, including the amount, 
source of funding, status, town match, if any.  Attach award letter if available)
PROJECT STATUS IF IN PROGRESS
LIST OTHER PROJECTS WITHIN YOUR DEPARTMENT OR ANOTHER DEPARTMENT THAT WILL BE IMPACTED BY THIS 
REQUEST
None, the operational costs are borne by the City of New London through the current Inter-local agreement.
A Water Tank  Asset Management Program for these valuable assets would preserve the significant investment the Town 
has made in water storage tanks by guaranteeing routine inspections and maintenance of the water storage tanks does 
not fall behind, thus improving the reliability of the system. A sustainable water tank management solution also makes 
capital budgeting easier as initial repair costs can be spread out over a few years if necessary and all future interior and 
exterior renovation costs are included in the plan. The intent would be to enroll the Fargo Road & Vauxhall Street tanks 
first and add Rogers Hill at a later date.
ATTACH PLAN ESTIMATE, SERVICE AREA MAP AND/OR OTHER SUPPORTING DOCUMENTATION (if none, simply state that in 
the area below)
6
See attached tank management program and costs, the costs are based upon a phased roll out of this program starting 
with Fargo Road and Vauxhall Street tanks in year one and two and  adding Rogers Hill in year three
2025-2026 FISCAL YEAR REQUEST
TOWN OF WATERFORD
CAPITAL PROJECT REQUEST FORM
CONTACT PERSON
DEPARTMENT/AGENCY
Request 4

Water Tank Asset Management Program 
The Town of Waterford owns three water storage tanks, the 750,000 gallon Fargo Tank, the 
300,000 gallon Vauxhall tank and the 1.25 Million gallon Rogers Hill tank. In 2024 the Fargo Road 
Tank refurbishment project was completed; prior to this renovation, the Fargo Road water tank 
had its original coat of paint, which had far exceeded its useful life expectancy by approximately 
10 years. This work was necessary to preserve the Town’s significant investment in its 
infrastructure and to extend the life of its asset; if routine maintenance of infrastructure is 
ignored, it turns into an emergency capital investment and typically costs three times that of 
routine maintenance. If this tank had not undergone the recent rehabilitation, the structural 
integrity of the tank would have eventually failed, requiring that the tank be replaced at a 
significant cost to the Town. 
Many municipalities do not realize the financial investment they have in their water storage 
tanks. These key municipal water distribution system components often receive the least 
attention and yet, they can potentially experience serious issues without proper tank asset 
management. Contamination from animals or debris, corrosion and other issues can trigger 
customer complaints, municipal regulatory compliance violations and costly water distribution 
service disruptions. A Water Tank Management Program for these valuable assets would 
preserve the significant investment the Town has made in water storage tanks by guaranteeing 
routine inspections and maintenance of the water storage tanks does not fall behind, thus 
improving the reliability of the system. A sustainable water tank management solution also 
makes budgeting easier as initial repair costs can be spread out over a few years if necessary and 
all future interior and exterior renovation costs are included. 
Our request is to initiate a funding schedule that would enroll the three water storage tanks in a 
Tank Asset Management program progressively, beginning with Fargo Road in FY26, this tank will 
not require any Upfront Renovation (UR) costs to enroll in the program, only annual Maintenance 
plan (MP) costs. The Vauxhall Tank does require UR costs, prior to enrollment, those costs have 
been requested under a separate CIP Project with a Department Priority of 4, upon completion 
of the UR work, if approved, the tank could be enrolled in the program in FY 28. The Rogers Hill 
Tank requires UR work as well, again these costs have been requested under a separate CIP 
Project with a Department Priority of 10, upon completion of the UR work, if approved, the tank 
could be enrolled in the program in FY31. 

Learn more on the back.
The USG Water Solutions’ Tank Asset Management Program extends service life 
and optimizes conditions of your storage tank so you can provide high-quality water 
to your customers.
Tank Asset Management Program
Comprehensive water tank maintenance is more than the rehabilitation of an aging 
water tank. It’s about indefinitely extending the life of critical assets at a cost you 
can control. No one else offers you the comprehensive range of services – and the 
peace of mind – that USG Water Solutions delivers.
Aging infrastructure
As they age, water tanks 
present more maintenance 
and water quality concerns.
Water quality
Buildup of mineralization 
and biofilm can cause water 
quality issues.
Limited budgets  
Costly tank maintenance is not often 
included in annual budgets, so related 
expenses are often paid with funds 
allocated to other projects.
The challenge

Peace-of-mind for you. High-quality 
water for your customers.
Our Asset Management Program is a 
comprehensive approach designed to help you 
maintain your tanks and keep them compliant with 
safety and sanitary regulations. 
At USG Water Solutions, we believe you shouldn’t have to choose between a capital 
expense that is beyond your budget and an unpredictable run-to-failure approach. 
Our Asset Management Program (AMP™) packages the rehabilitation and future 
maintenance of your assets into a single contract, with USG Water Solutions assuming 
all maintenance risk for a set annual cost.
The ultimate solution: 
USG Water Solutions
Asset Management
Improve water quality
Comply with regulations
Extend asset life
Predictable budget
The benefits
An ISO 9001:2015 Quality Assured Company
Utility Service Group Water Solutions
1230 Peachtree Street NE
Suite 1100 | Promenade Building
Atlanta, GA 30309
Extend tank life.
Call +1 (855) 526-4413 or visit
www.usgwater.com
Comprehensive condition assessment 
Our experts visually inspect the interior and exterior of the tank and 
provide a detailed report on safety, sanitation, structure, security 
and coatings. We then draw up an asset condition optimization plan 
that’s balanced with your budget needs.
Custom-tailored rehabilitation  
We restore your asset to like new condition, completing all interior 
and exterior renovations in compliance with OSHA regulations. 
Heavy repairs are performed under the supervision of our in-house 
engineering department or partner engineering firms.
Ongoing maintenance
After the initial work is complete, we handle all future rehabilitation, 
annual inspection/reporting, time-based preventative cleaning and 
even emergency services. 

Tap In To Your Extended Operations Team
Asset monitoring, maintenance, and management
BEFORE
AFTER
Who We Are 
• USG Water Solutions (formerly Suez/Veolia)
• Leading provider of asset maintenance and rehabilitation
services for the municipal water industry in the US
• Our Service Center is located in Bridgewater,
MA
Why Choose Us 
• Proven: Over 6,000 tanks on a tank asset
management program nationwide.
• Reliable: We assume all risk of maintaining the
asset to comply with regulations.
•
• 
 Low TCO Ability to spread cost over multiple years
on renovation and service for predictable budgeting.
 Peace of Mind: Let us take the burden of planning
and managing your assets with our warranty-
guaranteed work
Services 
Tank Assets: Protect your 
large capital assets and the 
health and safety of your 
customers.
AMI Asset & Operations: 
Get the benefits of AMI in 
small-midsize communities.
Water Quality: Meet 
municipal water quality 
standards while reducing 
CAPEX.
Treatment Plant 
Rehabilitation: Extend 
the lifecycle of critical 
assets, reduce maintenance 
downtime.
Pipeline Rehabilitation: 
Extend the life of your pipe 
network even on a budget.
Tank Owner
‣
‣
Your 
Town
We provide one point of contact and take 100% 
responsibility. The right solution, simplified
Kevin Martel 
Local Consultant 
Barrington, RI
401-209-8803
Kevin.Martel@usgwater.com
USGWater.com
Our tank condition 
assessments and 
maintenance plan + 
budgetary pricing are 
completely free

TANK ASSET MANAGEMENT 
PROGRAM INTRODUCTION
WATERFORD CT
Kevin Martel
NACE CIP #105784

Who we are:  Utility Service Co. / USG Water
2 I
6,000+
Municipal customers
8,000+
Water assets managed
Technical & Financial 
Solutions

3
USG WATER
NORTH AMERICAN LEADER IN WATER ASSET MANAGEMENT SOLUTIONS
3
6,000+
Municipal & industrial customers
1,900+
Renovations in 2022
8,000+
Water assets managed
ISO 9001 Certified
3rd party audited for Quality Assurance
Corporate Office
24 Service 
Centers
Water System 
Consultants
Tank Asset Management 
Services
Steel Tanks
5 
lines of business
Water Quality
TRS, RCS, Mixers
Concrete and Plant 
Rehabilitation
Concrete Tanks, Filter Plants, MBR
Network Asset Management
SIPP, Pipe Asset Management Plan
Metering Asset Management 
AMI

WHAT WE DO DIFFERENTLY
HELP SMALL UTILITITIES MANAGE 
THEIR ASSESTS AND WORK 
WITHIN THEIR BUDGETS.
02
BUILD LONG TERM 
RELATIONSHIPS.
04
PROVIDE MULTIPLE OPTIONS TO 
WORK WITH YOU
03
SPREAD PRICE OVER 
MULTIPLE YEARS
01

TRADITIONAL APPROACH
BID MODEL
Municipal customers are comfortable with the bid 
model, believing it’s “the law”, or the best way to “spend 
public funds” to minimize tax or water rate increases.
Reactive and NOT proactive
Sporadic inspections
Operation to failure on coatings
Inconsistent budget for tanks
Lack of maintenance, 
repair and cleanings
Reliance on consulting engineer 
for recommendations
Risks placed fully on City

Quality Specification & Oversight

Expensive Project / Small Water District

2018 Rehab

2019 Anniversary Inspection

Exterior Pictures 1 Year After Rehab

Coatings Over Steel Grit

Blistered Coatings

Pinhole Corrosion Started
Problems with Bid Projects 
2019 Standpipe Near Cape Cod 
2017
2018
2018

Barnstable County Project
3-4 Years after Full Rehabilitation @ $2M+

Quality Specification, Contractor & Oversight

1M+ Project

2015 Full Interior/Exterior Rehab

2016 Warranty Period Ends, Bonds Released

2017 Coatings Begin to Sag / Bubble

Suspect Partially Cured Material Sliding Down Walls

2018 ROV Picture / Coatings on Floor

2019 Continued Annual Inspection to Observe

Coatings Continue to Delaminate

Full Extent of Damage is Unknown
Problems with Bid Projects 
2.4MG Ground Storage 
2017
2018
2018

NEW APPROACH
High value sustainable solution that ultimately saves the 
tank owner time and money, and limits most of the 
aggravation of owning a storage tank.
Proactive and sustainable
Annual inspections limit repairs or renovations
Lifetime warranty on coatings
Predictable annual fee makes budgeting simple
Fewer Change Orders
Save $$$ Long Term and Short Term
Tank Owner shifts the risk of any future problems to USG, saving 
money and gaining peace of mind


600000
400000
200000
0
800000
1000000
1400000
1200000
Bid
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20
USG
= Coating
Cost Spread + Maintenance Fee
Bid
1st Rehab
Traditional Bid vs. USG Model
Bid 
2nd Rehab
Future Coatings 
Costs Included 
in Annual Fee
USG Program Financial Stability


535 Gen Courtney Hodges Blvd · P O Box 1350 · Perry, GA  31069 
Toll-free:  855.526.4413 | Fax:  478.987.2991 
Utility Service Co., Inc. 
Water Tank Maintenance Contract 
   Owner: 
 Town of Waterford 
Waterford, CT 
 Tank Size/Name: 
750,000 Gallon Pedisphere – Fargo Road Tank 
 Location: 
45R Fargo Road 
Date Prepared: 
June 27, 2025 

 
 
 
 
 
 
 
Page 1 of 6 
© 2025 Utility Service Co., Inc. 
 
WATER TANK MAINTENANCE CONTRACT 
 
   This Water Tank Maintenance Contract (hereinafter, “the Contract”) is entered into by and between the 
Town of Waterford, whose business address is 15 Rope Ferry Road, Waterford, Connecticut 
06385  (hereinafter, “the Owner”) and Utility Service Co., Inc., whose business address is 535 General 
Courtney Hodges Boulevard, Post Office Box 1350, Perry, Georgia  31069 (hereinafter, “the Company”).  
The Owner and the Company shall be individually referred to herein as “a Party” or collectively referred 
to herein as “the Parties”. 
 
   Therefore, in consideration of the mutual promises contained herein and other valuable consideration, 
the receipt and sufficiency of which are hereby acknowledged by the Owner and the Company, the 
Parties agree as follows: 
 
1. 
Company’s Engagement and Responsibilities. The Owner agrees to engage the Company 
to provide the professional services needed to maintain its 750,000 gallon water storage tank located at 
45R Fargo Road, Waterford, Connecticut 06385 (hereinafter, “the Tank”). The professional services 
entail the upfront renovation (hereinafter, the “Upfront Renovation”) of the Tank and subsequent 
maintenance activities thereafter.  Upfront Renovation and maintenance activities are collectively referred 
to as “the Services” in this Contract, and include the following: 
 
a. Annually, the Company will inspect the Tank to ensure that the structure is in a sound, 
watertight condition.  The Company will provide a written inspection report to the 
Owner following each inspection. 
b. Biennially, after the Tank is drained by the Owner, the Company will clean the interior 
of the Tank and perform a condition assessment on the Tank (hereinafter “Washout 
Inspection”).  During each  Washout Inspection, the Tank will be  cleaned to remove 
all mud, silt, and other accumulations from the interior of the Tank.  After a Washout 
Inspection is completed, the interior of the Tank will be thoroughly inspected and 
disinfected prior to returning the Tank to service; however, the Owner is responsible 
for draining and filling the Tank and conducting any required testing of the water before 
returning the Tank to service. Rotate the washout inspections with ROV inspections. 
c. The Company shall provide the engineering and inspection services needed to 
maintain and repair the Tank during the term of this Contract.  The repairs include: the 
Tank’s  expansion joints, water level indicators, sway rod adjustments, vent screens, 
manhole covers/gaskets, and the Tank’s other steel parts not otherwise excluded 
hereinafter. 
d. The Company will clean and repaint the interior and/or exterior of the Tank at such 
time as complete repainting is needed.  The need for interior painting of the Tank is to 
be determined by the thickness of the existing liner and its protective condition. Only 
materials approved for use in potable water tanks will be used on any interior surface 
area.  The need for exterior painting of the Tank is to be determined by the appearance 
and protective condition of the existing paint.  At the time that the exterior requires 
repainting, the Company agrees to paint the Tank with a coating that is the same color 
as the existing coating and to select a coating system which best suits the site 
conditions, environment, and general location of the Tank.  When interior or exterior 
painting of the Tank is needed, all products and procedures as to coating systems will 
be equal to or exceed the requirements of the State of Connecticut and the American 

 
 
 
 
Page 2 of 6 
© 2025 Utility Service Co., Inc. 
 
Water Works Association’s D102 standard in effect as of the Effective Date, defined 
in the signature block hereinafter. 
e. The Company will install a lock  on the roof hatch of the Tank; however, the provision 
of such lock does not guarantee the Tank’s security during the term of the Contract.  
For the avoidance of doubt, security of the Tank and the site where the Tank is located 
(hereinafter, “Tank Site”) are the responsibility of the Owner.  
f. In the event of an emergency involving the Tank, the Owner shall provide written notice 
of such emergency to the Company via its email hotline at the following address: 
customerservice@usgwater.com.  The Company will provide emergency services for 
the Tank, when needed, to perform all repairs covered under this Contract.  
Reasonable travel time must be allowed for the repair unit to reach the Tank Site. 
g. When the Tank is taken out of service, the Company will furnish pressure relief valves, 
if requested by the Owner, so that the Owner can install the valves in its water system 
while the Tank is being serviced.  The Owner assumes all risk and liability for the 
installation and use of the pressure relief valves. 
h. The Company will furnish the Owner with current certificates of insurance, which will 
summarize the Company’s insurance coverage. 
i. 
The Company will pressure wash the exterior once between exterior coating cycles. 
 
2. 
Contract Price/Annual Fees.  For the performance of the Services required by Section 1, the 
Owner shall pay the Company an Annual Fee (hereinafter, “Annual Fee”) for each Contract Year of the 
Contract.    The Annual Fee for Contract Year 1 shall be $43,496.00  Each Contract Year thereafter, the 
Annual Fee shall be adjusted to reflect the current cost of service.  The adjustment of the Annual Fee 
shall be limited to a maximum of 5% annually.  All applicable taxes are the responsibility of the Owner 
and are in addition to the stated costs and fees in this Contract.   
 
3. 
Payment Terms and Late Charges. 
 
a. The Annual Fee for Contract Year 1, plus all applicable taxes, shall be due and 
payable within ninety (90) days of the Owner’s execution of the Contract.    
b. Each subsequent Annual Fee, plus all applicable taxes, shall be due and payable 
on the first day of each Contract Year thereafter.  
c. If the Annual Fee, plus all applicable taxes, are not paid within ninety (90) days of the 
date of invoice, the Company will charge the Owner a late fee on unpaid balances and 
may also terminate or suspend Services under this Contract without notice. Any late 
fee will be 1.5% per month.  
 
4. 
Changes or Delays to Services.  For purposes of this Section 4, “Unreasonable Delay” 
shall mean the Owner’s delay in releasing the Tank or making the Tank available to the Company 
for the performance of any of the Services described herein for a period of twenty-four (24) 
months following the Company’s written request for release or access to the Tank. In the event of 
Unreasonable Delay, the Company reserves the right to recover its reasonable costs related to the 
Unreasonable Delay, and the Owner agrees to negotiate with the Company in good faith to determine 
the amount of its reasonable costs caused by such Unreasonable Delay.  Furthermore, the Owner hereby 
agrees that the Company can replace a Washout Inspection of the Tank with a visual inspection, remotely 
operated vehicle inspection (“ROV Inspection”), or unmanned aerial vehicle inspection (“UAV Inspection”) 
at the Company’s discretion, and such replacement does not constitute a modification of this Contract. 
 
5.   
Structure of Tank, Tank Site Conditions, and Modifications. 
 
a. In providing the Services, the Company accepts the Tank based upon its existing 
structure and components as of the Effective Date. 

 
 
 
 
Page 3 of 6 
© 2025 Utility Service Co., Inc. 
 
b. Any modifications to the Tank after the Effective Date, including antenna 
installations, shall first be approved by the Company (prior to installation) and 
may warrant an increase in the Annual Fees.   
c. Changes in the condition of the Tank Site and/or any adjoining properties (e.g., 
construction of a mall next to the Tank Site which significantly increases the risk of 
overspray claims, etc.) following the Effective Date, which cause an increase in the 
Company’s cost in delivering the Services, will be just cause for an equitable 
adjustment of the Annual Fees in this Contract. 
 
6. 
Environmental, Health, Safety, Labor, or Industry Requirements.  The Owner hereby agrees 
that the promulgation of, enactment of, or modification to any environmental, health, safety, or labor laws, 
regulations, orders, or ordinances (e.g., EPA or OSHA regulations or standards) following the Effective 
Date of this Contract, which cause an increase in the cost of the maintenance of the Tank, will be just 
cause for an equitable adjustment of the Annual Fees in this Contract.  Furthermore, modifications to 
industry requirement(s) including, but not limited to, standard(s) or other guidance documents issued by 
the American Water Works Association, National Sanitary Foundation, and the Association for Materials 
Protection and Performance, which cause an increase in the cost of the maintenance of the Tank, will be 
just cause for an equitable adjustment of the Annual Fees in this Contract.  Said equitable adjustment of 
the Annual Fees in this Contract will reasonably reflect the increased cost of the Services with newly 
negotiated Annual Fee(s).   
 
 
The work performed under this Contract is subject to prevailing wages, and the workers who are 
performing work under this Contract are to be paid no less than the prevailing hourly rate of wages as 
set by the appropriate authority.  Any future work performed by workers under this Contract will be subject 
to the wage determination of the appropriate authority which is in effect when the work is performed.  
However, the Owner and the Company hereby agree that if the prevailing wage rates for any job or trade 
classification increases by more than 5% per annum from the effective date of this Contract to the date 
in which any future work is to be performed under this Contract, then the Company reserves the right to 
re-negotiate the annual fee(s) with the Owner.  If the Company and the Owner cannot agree on re-
negotiated annual fee(s), then:  (1) the Company will not be obligated to perform the work and (2) the 
Company will not be obligated to return past annual fee(s) received by the Company. 
 
7. 
Excluded Items.  This Contract does NOT include the cost for and/or liability on the part of the 
Company for:  (i) containment of the Tank at any time during the term of the Contract; (ii) disposal of any 
hazardous waste materials; (iii) resolution of operational problems or structural damage due to cold 
weather; (iv) repair of structural damage due to antenna installations or other attachments for which the 
Tank was not originally designed; (v) resolution of operational problems or repair of structural damage or 
site damage caused by physical conditions below the surface of the ground; (vi) negligent acts of Owner’s 
employees, agents or contractors; (vii) damages, whether foreseen or unforeseen, caused by the 
Owner’s use of pressure relief valves; (viii) repairs to the foundation of the Tank; (ix) any latent defects 
or inaccessible areas of the Tank or its components (including, but not limited to, (a) corrosion from the 
underside of the floor plates, and (b) inaccessible areas of the Tank such as the area between the bottom 
of the roof plate and the top of the roof rafter);  (x) the maintenance, repair or replacement of any electrical 
components (to include any lighting, such as aviation lights); (xi) the maintenance, repair or replacement 
of fill lines, insulation, and/or frost jackets; (xii) the maintenance, repair, or replacement of piping of any 
kind below ground level; and (xiii) other conditions which are beyond the Owner’s and Company’s control, 
including, but not limited to:  acts of God and acts of terrorism.  Acts of God include, but are not limited 
to, any damage to the Tank or Tank Site which is caused by seismic activity, hurricanes, and/or 
tornadoes.  Acts of terrorism include, but are not limited to, any damage to the Tank or Tank Site which 
results from an unauthorized entry of any kind to the Tank or Tank Site. 
 

 
 
 
 
Page 4 of 6 
© 2025 Utility Service Co., Inc. 
 
8. 
Force Majeure.  If the Company  is prevented from performing any of its duties or obligations 
hereunder (other than duties or obligations with respect to payment) in a timely manner by reason of act 
of God or force majeure such as: (i) fire, (ii) war, (iii) earthquake, (iv) strike, (v) lock-out, (vi) labor dispute, 
(vii) flood, (viii) public disaster, (ix) pandemic or epidemic event (including COVID-19), (x) interruptions 
or delays in reasonably available means of transportation, (xi) acts of any government or its agencies or 
officers, or any order, regulation, or ruling thereof, to include tariffs, (xii) equipment or technical 
malfunctions or failures, (xiii) power failures or interruptions, (xiv) supply chain disruptions, or (xv) any 
other reason beyond its reasonable control, such condition shall be deemed to be a valid excuse for 
delay of performance or for nonperformance of any such duty or obligation for the period during which 
such condition exists. 
 
9. 
Termination.  
a. This Contract is an annual contract that shall automatically renew on an annual 
basis for successive Contract Years so long as the Owner:  
i. 
pays each Annual Fee to the Company in accordance with the terms 
herein, and  
ii. 
does not terminate the Contract pursuant to the terms of this Section.   
b. This Contract is subject to termination by the Owner only at the end of the then-current 
Contract Year if written notice of intent to terminate is received by the Company at 
least ninety (90) days prior to the first day of the upcoming Contract Year.  If the notice 
of intent to terminate is not received at least ninety (90) days prior to the first day of 
the upcoming Contract Year, this Contract shall renew for an additional Contract Year 
and expire at the end of the upcoming Contract Year.  In such an event, the Owner 
agrees that it shall be responsible to pay the Annual Fee for the upcoming Contract 
Year. The notice of intent to terminate must be sent by certified mail, with return receipt 
requested, to Utility Service Co., Inc., Attention:  Customer Service, Post Office Box 
1350, Perry, Georgia 31069, and signed by three (3) authorized voting officials of the 
Owner’s governing body (e.g., commission or council). Notice of intent to terminate 
cannot be delivered electronically or verbally (e.g., email, text, phone call, etc.).   
 
10. 
Assignment.  The Owner may not assign or otherwise transfer all or any of its interest under this 
Contract without the prior written consent of the Company.  If the Company agrees to the assignment, 
the Owner shall remain responsible under this Contract, until its assignee assumes in full and in writing 
all of the obligations of the Owner under this Contract.  Any attempted assignment by Owner in violation 
of this provision will be void and of no effect.   
 
11. 
Indemnification.  THE COMPANY AGREES TO INDEMNIFY THE OWNER AND HOLD THE 
OWNER HARMLESS FROM CLAIMS, DEMANDS, ACTIONS, DAMAGES, LIABILITY, AND 
EXPENSE IN CONNECTION WITH LOSS OF LIFE, PERSONAL INJURY, AND/OR DAMAGE TO 
PROPERTY BY REASON OF AND TO THE EXTENT OF ANY NEGLIGENT ACT OF THE COMPANY 
OR ITS SUBCONTRACTORS, AGENTS, OR EMPLOYEES.  IN TURN, THE OWNER AGREES TO 
INDEMNIFY THE COMPANY AND HOLD THE COMPANY HARMLESS FROM CLAIMS, DEMANDS, 
ACTIONS, DAMAGES, LIABILITY, AND EXPENSE IN CONNECTION WITH LOSS OF LIFE, 
PERSONAL INJURY, AND/OR DAMAGE TO PROPERTY BY REASON OF AND TO THE EXTENT OF 
ANY NEGLIGENT ACT OF THE OWNER OR ITS CONTRACTORS, AGENTS, OR EMPLOYEES.   
 
12. 
Assignment of Receivables.  The Company reserves the right to assign any outstanding 
receivables from this Contract to its banking institution as collateral for any loans or lines of credit.   
 
 

Page 5 of 6 
© 2025 Utility Service Co., Inc. 
13.
Miscellaneous Items.  No modifications, amendments, or alterations of this Contract may be
made, except in a writing signed by the Parties.  No failure or delay on the part of any Party hereto in
exercising any power or right hereunder shall operate as a waiver thereof.  The Parties expressly warrant
that the individuals who sign below are authorized to bind them.
14.
Visual Inspection Disclaimer.  This Contract is based upon a visual inspection of the Tank.  The
Owner and the Company hereby acknowledge and agree that a visual inspection is intended to assess
the condition of the Tank for all patent defects.  If latent defects are identified once the Tank has been
drained and is made available to the Company, the Owner agrees and acknowledges that the Company
shall not be responsible to repair the latent defects unless the Owner and the Company re-negotiate the
Annual Fees.  The definition of a “latent defect” shall be any defect of the Tank which is not easily
discovered (e.g., corrosion of the floor plates, corrosion of the roof plates or rafters, corrosion in areas
inaccessible to maintain, damage to the roof of the Tank which is not clearly discoverable during the
visual inspection, etc.).
15.
Excessive Inflation.  In the event that the aggregate of the Annual Inflation Rates (defined herein
below) established for two (2) consecutive calendar years during the term of this Contract exceeds 12%
in total, the Owner and the Company agree to renegotiate the Annual Fees and increase the Annual Fees
throughout the remaining term of the Contract to compensate the Company for the excessive inflation.
For purposes of this provision, the Annual Inflation Rate for each calendar year shall be established by
the Engineering News Report – Construction Cost Index (“ENR-CCI”).  In the event that the ENR-CCI
index is discontinued, the Owner and the Company will negotiate and agree to an alternative index or
methodology to address the excessive inflation.  For illustrative purposes, if a Contract is executed in
2022, the first equitable adjustment could not be made until both the 2023 inflation rate and the 2024
inflation rate have been established.  If the annual inflation rates for 2023 and 2024 are 5.0% and 7.1%,
respectively, the Owner and the Company agree to renegotiate the current year’s Annual Fee as well as
the remaining Annual Fees for the remainder of the term of the Contract to address the excessive
inflation.
16.
Counterparts.  This Agreement may be executed in counterparts, each of which shall be deemed
an original, but all of which taken together shall constitute one and the same Agreement.  The Parties
may utilize electronic means (including facsimile and