Representative Town Meeting Budget and Special Meeting - DAY 4 (linked)

eet
TOWN OF WATERFORD
GENERAL FUND
2023 - 2024 PROPOSED BUDGET
DEPT/AGENCY: 10147 INFORMATION TECHNOLOGY
ACTUAL 2023/2024
2021/2022 2022/2023 EXPEND & DEPT/ Department | Department
ACTUAL 2022/2023 | ADDITIONAL/ | ENCUMBAS | AGENCY Request $ Request %
LINE ITEM DESCRIPTION EXPENDED | RTM APPROP. TRANSFERS OF 1/1/23 REQUEST Increase Increase
PERSONNEL COSTS
51110 ADMINISTRATION 89,077 118,100 61,295 113,700 (4,400) -3.73%
51210 CLERICAL/TECHNICAL 91,143 125,787 57,879 107,054 (18,733) -14.89%
51810 OVERTIME 343 5,000 155 5,000 ~ 0.00%
51910 FRINGE BENEFITS - 7,432
51920 F.LCA 13,275 19,041 7,432 17,263 (1,778) -9.34%
SUBTOTAL 193,838 267,928 ~ 134,193 243,017 (24,911) -9,30%
SERVICES
52010 ADVERTISING
52020 POSTAGE -
52030 PROFESSIONAL FEES
52043 IT-SERVICE CONTRACT & REPAIRS 717,281 773,609 420,774 875,066 101,457 13.11%
52050 DUES, CONF. & EDUCATION 15,080 - 0) (15,080) -100.00%
52070 REIMBURSEABLE EXPENSE 500 12 500 - 0.00%
52080 TELEPHONE 1,815 1,815 - 0.00%
SUBTOTAL 717,281 791,004 ~ 420,786 877,381 86,377 10.92%
MATERIALS & SUPPLIES
53010 |OFFICE SUPPLIES 0 - 0.00%
SUBTOTAL - 1,815 0 0 - (1,815) -100.00%
EQUIPMENT
54010 OFFICE FURNITURE 1,550 0 (1,550) -100.00%
54130 COMPUTER SYSTEM 23,951 99,909 25,852 44,783 (55,126) -55.18%
SUBTOTAL 23,951 101,459 0 25852 44,783 (56,676) -55.86%
DEPARTMENT TOTAL 935,070 1,160,391 0 580,831 | 1,165,181 4,790 0.41%

10147 - Page 1 of 27
TOWN OF WATERFORD
FY2024 BUDGET REQUEST
INFORMATION TECHNOLOGY (10147)
BUDGET FUNCTION
The Information Technology department is responsible for providing support, security, and
maintenance for town wide and public safety IT functions. These functions include
maintaining user access across multiple systems to the specific resources such as email, file
shares, application access, web access, phone assignments, or voicemail access. We are
responsible for analyzing and continually addressing cyber security concerns by restricting
access to resources inbound and outbound to the organization, monitoring cybersecurity logs,
maintaining multiple data backups, and staying informed on current IT threats.
The department has three positions, an [T Manager, a Systems Engineer, and a PC Technician.
The FY24 budget reflects the department needs for staffing and benefits, town wide software
support and maintenance contracts, and IT equipment needs to support town infrastructure.
This year the following budgets will show a decrease in various lines as some items are being
consolidated to the IT department budget.
e Police Department — decrease of $4,293
e €&mergency Management — decrease of $16,782

10147 - Page 2 of 27
TOWN OF WATERFORD
FY2024 BUDGET REQUEST
INFORMATION TECHNOLOGY (10147)
BUDGET SUMMARY
The Town of Waterford Information Technology departments requested budget for fiscal year
2023-2024 is enclosed. The total budget request is increased by $4,790 for an overall increase of .41%
over last year. What is not represented by these numbers is the estimated return of $88,000 to the
general fund from charges to New London for their portion of the Harris Radio Maintenance Contract.
The departments goals for the upcoming fiscal year is to continue focusing on strengthening and
maintaining the IT infrastructure and systems from constant cyber security threats, providing quick
resolution to end user IT service requests, and working with departments to strengthen their use of
current IT resources toward improving productivity.
PERSONNEL COSTS
e FY24 budget reflects a decrease of $24,911 due to staff changes.
SERVICES
e Service Contracts & Repairs - includes an increase of $101,457 due to increased charges
from vendors for product licensing and support, consolidation of additional items to the
IT budget from Police and Emergency Management, and new support contracts covering
products added or changed during FY23.
e Reimbursable Expense — provides for mileage reimbursement for three IT staff to travel
between town buildings when it is not possible to use town vehicles.
e Telephone — includes cellular phones for three it staff
EQUIPMENT
e Computer System — includes a decrease of $55,126. Many of the planned hardware
replacements required to maintain our systems will be put forth as CIP projects.

il . Page 3 of 27 ( ) )
TOWN OF WATERFORD
GENERAL FUND
2023-2024 PROPOSED BUDGET
DEPT/AGENCY: 10147 INFORMATION TECHNOLOGY
ACTUAL.
EXPEND & | 2023/2024 |
2021/2022 | 2022/2023 | 2021/2022 | ENCUMB | DEPT/ | 2023/2024 | 2023/2024 FIRST | Department | Department
LINE ACTUAL | RTM _|ADDITIONAL/| AS OF AGENCY | APPROVED | SELECTMAN Request$ | Request %
ITEM DESCRIPTION EXPENDED | APPROP. | TRANSFERS | 1/1/23 | REQUEST | BD/COMM.| RECOMMENDS | Increase Increase
PERSONNEL COSTS
51110 |ADMINISTRATION 89,077 118,100 113,700 (4,400) -3.73%
51210 | CLERICAL/TECHNICAL 91,143 125,787 107,054 (18,733) -14.89%
51810: |OVERTIME 343 5,000 5,000 0 0.00%
51910 _|FRINGE BENEFITS 0 0 0 0.00%
51920 | F.1.C.A 13,275 19,041 17,263 (1,778) -9,34%
SUBTOTAL 193,838 267,928 0 0 243,017 0 0 (24,911) -9.30%
SERVICES
52010 |ADVERTISING 0 0 0 0 0.00%
52020 |POSTAGE 0 0 0 ) 0.00%
52030 |PROFESSIONAL FEES ) 0 0 0 0.00%
52043. —- |SERVICE CONT. & REPAIR 717,281 773,609 875,066 101,457 13.11%
52050 |DUES, CONF. & EDUCATION ) 15,080 0 (15,080) -100.00%
52070 _|REIMBURSEABLE EXPENSE 0 500 500 ) 0.00%
52080 {TELEPHONE ) 1,815 1,815 0 0.00%
: SUBTOTAL 717,281 791,004 0 0 877,381 0 0 86,377 10.92%
MATERIALS & SUPPLIES’
53010. {OFFICE SUPPLIES 0 0 0 0 0.00%
ee Se SUBTOTAL 0 0 0] 0 Ol] o| 0 0 0.00%
=aUPWEYT
54010 JOFFICE FURNITURE 9) 1,550 0 0 0 9) (1,550) -100.00%
54130 |COMPUTER SYSTEM EQUIPMENT 23,951 99,909 44,783 (55,126) -55.18%
SUBTOTAL 23,951 | 101,459 0 0 44,783 0 0 (56,675) -55.86%
DEPARTMENT TOTAL 935,070 | 1,160,391 0 0] 1,165,181 0 0 4,790 0.41%

10 Page 4 of 27 : ;
TOWN OF WATERFORD
ADVERTISING/POSTAGE - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
~ 2021-2022
AME
S INCREASE | % INCREASE |
0 0.00%
52010 ADVERTISING
ACCOUNT JUSTIFICATION
Bid Advertisements
5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
(9/20/22)0 0 0 0.00%
2021-2022 | 2022-2023
“NAME |. ACTUAL | BUDGET
52020 | POSTAGE 0 0
| 5-year Expenditure History |
FY18 FY19 FY20 FY21 FY22
9 - $ - S$ - $ - § -

* Page 5 of 27
TOWN OF wATERFORD
PROFESSIONAL FEES - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
LINE ITEM ACCOUNT NAME| ACTUAL “BUDGET — | DATE (9/20/22) | BUDGET -$ INCREASE % INCREASE
PROFESSIONAL
52030 FEES 0 0 - 0 0.00%
5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
~ S ~ S - - -

229,677.09 $ 232,204.70 S$ 718,914.19 $ 748,459.31 $717,281.48
Page 6 of 27
TOWN OF WATERFORD
SERVICE CONTRACTS & REPAIRS - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR ;
oe 2022-2023 TO 2023-2024
soe os 2021-2022 2022-2023. DATE: |, PROPOSED Pe eee ee at
LINE ITEM ACCOUNT NAME. ACTUAL BUDGET. }-(12/9/22)- “BUDGET... S$ INCREASE. |.% INCREASE
52043 SERVICE CONTRACTS & REPAIRS 717,281 773,609 403,220 875,066 101,457; 13.11%
ACCOUNT JUSTIFICATION
Detailed Listing Attached
| 5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
$

——
if Page 7 of 27
corms
f \
TOWN OF WATERFORD
DUES, CONFERENCE & EDUCATION - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
fo Ae 12022-2023 TO) 2023-2024 _
ee "| 2024-2022 | 2022-2023 | DATE | PROPOSED | a s
LINE ITEM ACCOUNT NAME: - ACTUAL | BUDGET... | (9/20/22) | BUDGET S$ INCREASE | % INCREASE
52050 DUES, CONF & EDUCATION 0 15,080 0 0 (15,080) -100.00%
| 5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
iS - § - § - § - § -

16 - Page 8 of 27 - '
TOWN OF WATERFORD
REIMBURSABLE TOWN EXPENSES & TELEPHONE - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
: ode ue | 2023-2024.
oe : a 2021-2022 | . 2022-2023 2022-2023 TO | PROPOSED whee
LINE ITEM’ |) “ACCOUNT NAME? |) ACTUAL -| «BUDGET | DATE (12/9/22) |. BUDGET “S$ INCREASE. % INCREASE:
52070 REIMB TOWN EXPENSES 0 500 42 500 0 0.00%
ACCOUNT JUSTIFICATION
Travel Reimursement for Manager, Engineer and Technician.
| 5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
5 - § -$ - § —$ :
ee od | 2028-2024 |
oe 2021-2022 | 2022-2023 | 2022202370 | PROPOSED | = sis :
LINEITEM’ | ACCOUNTNAME © | ACTUAL | BUDGET. | DATE (9/20/22)| . BUDGET. _| S$ INCREASE | % INCREASE.
52080 TELEPHONE 0 1,815 1,815 0 0.00%
ACCOUNT JUSTIFICATION
Cellular telephones for three IT department staff.
| 5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
Ss - § - § - § -— § -

{ Page 9 of 27 i
TOWN OF wATERFORD
OFFICE SUPPLIES - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
LINEITEM || ACCOUNTNAME =| ACTUAL |B
_% INCREASE
53010 OFFICE SUPPLIES - #DIV/0!
ACCOUNT JUSTIFICATION
General office supplies not supplied by the finance department.
| 5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
$ - § - § - $ - $ -

per,
a ‘.
16. + Page 10 of 27
TOWN OF WATERFORD
OFFICE & COMPUTER SYSTEM EQUIPMENT - INFORMATION TECHNOLOGY DEPARTMENT
2023-2024 FISCAL YEAR
Bose me eed 2023-2024
: 2021-2022 |. 2022-2023. 2022-2023:TO. |. PROPOSED — | 7
© LINE ATEM. ACCOUNT. NAME: ACTUAL © |.» BUDGET ® :| DATE (9/20/22) “BUDGET: | ° S INCREASE.| -% INCREASE
54010 OFFICE FURNITURE 0 1,550 0 - (1,550) -100.00%
5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
$ - § ~ § - § - § -
LINE ITEM ACCOUNT NAME “|S INCREASE” | 9% INCREASE
54130 COMPUTER SYSTEM EQUIPMENT 23,951 99,909 22,216 44,783 (55,126) -55.18%
ACCOUNT JUSTIFICATION
Detailed Listing Attached
5-year Expenditure History
FY18 FY19 FY20 FY21 FY22
S 41,840.69 $ 17,702.81 S$ 34,459.99 S$ 97,193.02 S$ 23,950.76

1Os+7 - Page 11 v.27
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
: Boos _ “BUDGET. | | REQUESTING | EST FISCAL | EST FISCAL: |: EST FISCAL | EST FISCAL E ST FIVE
DEPT PROJECT. NAME DESCRIPTION FISCAL YEAR| BUDGET FISCAL | YEAR 2024- | YEAR 2025-" | YEAR 2026- |. YEAR 2027- YEAR TOTAL,
: : 2022-2023. 2023-2024 2025 2026 2027 2028 2 =.
Library SIRSI - Sirsi Dynix Licensing and Support Cloud based ILS system for cataloging, circulation, 7,170.86 7,529.40 7,905.87 8,301.16 8,716.22 9,152.03 32,452.66
acquisitions, and reporting. :
Library ENVISIONWARE - Self Check Licensing and Support Self checkout kiosk softwareQ] 576.95 605.80 636.09 667.89 701.29 736.35 2,611.07
Library Web domain renewal for waterfordpubliclibrary.com Network Solutions web domain name registration 200.00 0.00 0.00 0.00 0.00 200.00
Assessor Vision CAMA (Licensing and Support, Cloud DB & Web hosting) Vision Cloud Database Appraisal system 14,889.00 16,726.00 17,562.30 18,440.42 19,362.44 20,330.56 72,091.15
Assessor QDS Software Licensing and Support QDS CAMA management system 9,410.10 11,809.99 12,400.49 13,020.51 13,671.54 14,355.12 50,902.53
Tax Office QDS Licensing and Support QDS Tax collector management system 10,338.11 14,897.31 15,642.18 16,424.28 17,245.50 18,107.77 64,209.27
P&Z/Building GIS - ESRI ArcGIS Licensing and Support ArcGIS Enterprise map and geospacial data management Software 11,324.63 10,395.00 10,914.75 11,460.49 12,033.51 12,635.19 44,803.75
P&Z/Building General Code - MUNICITY Licensing and Support Cloud based permitting, licensing, inspection, & management system. 9,200.99 9,313.00 9,778.65 10,267.58 10,780.96 11,320.01 40,140.19
(NEW) P&Z/Building |Blue Beam Revu Complete Licensing and Support Software tool for marking up and sharing building site plans 400.00 420.00 441.00 463.05 486.20 1,724.05
Finance/HR ADP Payroll / HR Suite / Time Tracking Licensing and Support ADP cloud payroll processing, HR employee database, and time and 8,173.00 34,370.00 36,088.50 37,892.93 39,787.57 41,776.95 148,139.00
attendance tracking software suite
Finance Tyler Technologies MUNIS Licensing and Support Munis enterprise financial management software 39,547.72 33,583.70 35,262.89 37,026.03 38,877.33 40,821.20 144,749.94
Finance AssetWorks Licensing and Support Cloud based fixed asset management software 3,200.00 1,940.40 2,037.42 2,139.29 2,246.26 2,358.57 8,363.37
(NEW) Finance ClearGov Licensing and Support Cloud based Budget Book 9,550.00 7,750.00 8,137.50 8,544.38 8,971.59 33,981.88

10147 - Page 12 of 27
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
BUDGET
REQUESTING:
EST FISCAL
EST FISCAL
EST FISCAL
EST FISCAL
DEPT PROJECT NAME. DESCRIPTION FISCAL YEAR| BUDGET FISCAL| YEAR 2024- || YEAR 2025-. | YEAR 2026-_ | YEAR 2027- Vink TEAL
< . 2022-2023... 2023-2024 2025 2026 2027... 2028 ;
HR UKG (Kronos) Time and Attendance Licensing and Support Time clock hardware and cloud taking for time and attendance 16,228.68 0.00 0.00 0.00 0.00 0.00 0.00
PD BEI iRecord Licensing and Support Police interview room camera and audio recording system 3,399.00 2,345.90 2,462.25 2,585.36 2,714.63 2,850.36 10,107.24
PD EATON UPS SLA (PD) Service contract for Eaton UPS in PD Data Center 4,505.22 4,895.92 5,140.72 5,397.75 5,667.64 5,951.02 21,102.03
PD BEI PD Camera System SLA Service contract for police department inhouse camera system 3,641.05 4,000.90 4,200.00 4,410.00 4,630.50 4,862.03 17,240.50
PD Selex LPR Licensing and Support Police in-car license plate reader system 5,430.00 5,436.00 5,701.50 5,986.58 6,285.90 6,600.20 23,403.98
PD Livescan - Idemia Licensing and Support Police finger printing system 2,810.00 2,200.00 2,310.00 2,425.50 2,546.78 2,674.11 9,482.28
PD/EOC Central Square - CAD/RMS/MOBILE software Public Safety Enterprise data management solution for 911 call handling, 83,421.00 102,181.62 107,290.70 112,655.24 118,288.00 124,202.40 440,415.55
CAD for Law/Fire/EMS, records management, and mobile in car access.
PD Watchguard Licensing and Support Motorola Solutions Police in-car and body camera solution 9,310.00 13,268.00 13,923.00 14,619.15 15,350.11 16,117.61 $7,152.26
PD MDT in car computer lease - (Marlin Business Bank) Police in-car mobile computer lease 30,200.00 30,175.51 30,175.51 30,175.51 30,175.51 0.00 120,702.04
PD Geotime (Uncharted Software) Licensing and Support Criminal investigation analysis platform tool 951.72 924.00 970.20 1,018.71 1,069.65 1,123.13 3,982.56
PD ABSOLUTE -NetMotion Licensing and Support Enterprise VPN software for in-car connectivity to police data resources 3,948.49 4,500.00 4,725.00 4,961.25 5,209.31 5,469.78 19,395.56
(State Approved)
PD PIN (LF- Designs LLC) Licensing and Support Roll call / information sharing Software 1,966.50 1,966.50 2,064.83 2,168.07 2,276.47 2,390.29 8,475.86
PD LEFTA - Licensing and Support Field Training/Accountability/Transparency Software 6,715.00 7,123.87 7,480.06 7,854.07 8,246.77 8,659.11 30,704.77
PD POSS (VCS) Licensing and Support POSS police time management/scheduling software 4,146.78 4,352.12 4,569.73 4,798.21 5,038.12 5,290.03 18,758.18
PD BERLA-Vehicle iVe Licensing and Support Vehicle "black box" data forensics software 2,884.00 3,250.00 3,412.50 3,583.13 3,762.28 3,950.40 14,007.91

4h. -~Pagei3 -7 & A Sn
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
: a ee BUDGET | REQUESTING | EST FISCAL | EST FISCAL | EST FISCAL | EST FISCAL |. ESTEVE
DEPT... _ PROJECT. NAME DESCRIPTION FISCAL YEAR| BUDGET FISCAL} YEAR 2024- | YEAR 2025- | YEAR 2026- |: YEAR 2027- VEAR TOTAL
: ' o 2022-2023 |... 2023-2024 2025 - 2026 : 2027. QO oe po: eee
PD Crown Castle - fiber maintenance contract - EOC to Crossroads Fiber connectivity contract for a link to traffic cameras 1,639.43 1,675.00 1,675.00 1,675.00 1,675.00 1675.00 6,700.00
PD Magnet Forensics - Axiom - Licensing and Support Digital device data forensics software 4,254.00 4,466.70 4,690.04 4,924.54 5,170.76 18,335.27
PD PowerDMS Licensing and Support Cloud based policy management software 4,634.76 5,370.43 5,638.95 5,920.90 6,216.94 6,527.79 23,147.22
PD Cellebrite UFED Licensing and Support Forensic Analysis tool for mobile devices 4,300.00 4,515.00 4,740.75 4,977.79 5,226.68 18,533.54
PD GIS - Esri ArcGIS Licensing and Support ArcGIS map and geospacial data management Software 400.00 400.00 420.00 441.00 463.05 486.20 1,724.05
PD Lexis/Nexis/TransUnion Licensing and Support Computer Search Engines for criminal investigations 2,730.00 2,866.50 3,009.83 3,160.32 3,318.33 11,766.64
and background checks :
PD Crimedex Licensing and Support Nationwide Crime Sharing Service 632.00 663.60 696.78 731.62 768.20 2,724.00
PD JACP Net Licensing and Support Online Administrative Resource 871.00 914.55 960.28 1,008.29 1,058.71 3,754.12
PD New England Computer Forensics Arrest History Licensing and Support Arrest History Access 410.00 430.50 452.03 474.63 498.36 1,767.15
PD domain renewal waterfordpolice.org/website hosting Network Solutions web domain name registration 60.00 63.00 66.15 69.46 72,93 258.61
EOC Everbridge - Emergency notification Cloud based public warning notification system 7,292.26 7,292.26 7,292.26 7,292.26 7,292.26 7,656.87 29,169.04
EOC HARRIS Town Radio SLA Town public safety radio system used by police, dispatch, public works, 211,625.86 222,228.00) 233,339.40 245,006.37 257,256.69 270,119.52 957,830.46
schools, ems, fire, youth services, senior services.
EOC EATON UPS SLA (DISPATCH) Service contract for Eaton UPS in PD Data Center 5,138.74 3,875.36 4,069.13 4,272.58 4,486.21 4,710.52 16,703.29
EOC Crown Castle - fiber maintenance ~ EOC to radio towers Fiber connectivity contract for links to town tower radio sites 9,600.00 9,600.00 9,600.00 9,600.00 9,600.00 38,400.00
EOC EATON UPS(s) SLA (TOWERS) Service contracts for Eaton UPSs in town tower radio sites 7,182.00 7,541.10 7,918.16 8,314.06 8,729.77 30,955.32
EOC - }Crown Castle - fiber maintenance - EOC to millstone Fiber connectivity contract for a link to traffic cameras 1,675.60 1,675.00 1,675.00 1,675.00 1,675.00 6700.00

10147 - Page 14 of 27
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2624
5.0% percent escalators included for four more fiscal years
wee : : ; BUDGET | REQUESTING EST FISCAL. |. EST FISCAL.:|| EST FISCAL}. EST FISCAL EST FIVE,
. DEPT... ..-PROJECT.NAME .- DESCRIPTION... FISCAL YEAR|. BUDGET FISCAL |. YEAR 2024-. |... YEAR 2025- YEAR 2026-» |. YEAR 2027- YEAR TOTAL
; Gubap iii eee . — 2, 2022-2023 2023-2024 | 2025. 2026. 2027. 2028. oe
sna _ —_ are scars omrare
FIRE CNET access contract - PSDN/CEN interlink Firehouse State of CT PSDN / CEN Town Hall connectivity 1,500.00 1,476.00 1,476.00 1,476.00 1,476.00 1,549.80 5,904.00
FIRE 5 Firehouse Internet Connectivity - Cogento/Breezeline Internet Connectivity for fire firehouses private networks 10,387.80 11,025.00 11,576.25 12,155.06 12,762.82 13,400.96 47,519.13
FIRE Aladtec Scheduling Licensing and Support Fire time management/scheduling software 2,595.60 5,600.00 5,880.00 6,174.00 6,482.70 6,806.84 24,136.70
FIRE ESO Fire RMS Licensing and Support Cloud based records management software for Fire records 11,765.00 12,353.25 12,970.91 13,619.46 14,300.43 50,708.62
: . oe Cloud based fire services records management software
FIRE FireHouse RMS Licensing and Support (ESO purchased this company and EOL the product) 5,475.00 0.08 0.00 0.00 0.00 0.00 6.00
FIRE Streetwise - Hanger 14 - Licensing and Support Cloud based incident management, asset tracking, reporting, 10,067.22 9,132.00 9,588.60 10,068.03 10,571.43 11,100.00 39,360.06
and alert notification software
. Cloud based Mobile Device management
FIRE MERAKI MDM (COVERED TILL FY27) Licensing and Support software for Fire Vehicle IPADs 0.00 6.00 0.00 0.00 1,921.47 2,017.54 1,921.47
FIRE My Sidewalk - Craig1300 - Licensing and Support Community risk assessment insite generator software 927.00 900.00 945.00 992.25 1,041.86 1,093.96 3,879.11
FIRE PowerDMS Licensing and Support Cloud based policy management software 6,010.86 6,167.99 6,476.39 6,800.21 7,140.22 7,497.23 26,584.81
FIRE Prodigy Licensing and Support EMS training, certification, and tracking software 1,750.00 1,837.50 1,929.38 2,025.84 2,127.14 7,542.72
PW Syntech Systems (Fuel Master Maintenance) Fuelpump access control and usage tracking software 3,090.00 3,761.25 3,886.31 4,080.63 4,284.66 4,498.89 15,952.85
PW GIS - ESRI ArcGIS Licensing and Support ArcGIS map and geospacial data management Software 927.00 660.00 693.00 727.65 764,03 802.23 2,844.68
PW Valsoft / Advanced Weighing Systems (AWS) - Licensing and Support Transfer station scale vehicle weight system 3,605.00 4,725.00 4,961.25 5,209.31 5,469.78 §,743.27 20,365.34
PW Snap On tools diagnostic Licensing and Support Snap On Tools vehicle computer diagnostics software 1,499.00 1,600.00 1,680.00 1,764.00 1,852.20 1,944.81 6,896.20
PW Navistar ONCOMMAND Service Information (OCSD Licensing and Suy 600.00 630.00 661.50. 694.58 729,30 765.77 2,715.38

4. -Pagets 27 \ MS ‘
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
es oy ee | BUDGET | REQUESTING | EST FISCAL | ESTFISCAL | EST FISCAL | ESTFISCAL | poy mye
DEPT “PROJECT. NAME DESCRIPTION _| FISCAL YEAR| BUDGET FISCAL | YEAR 2024- | YEAR 2025- | YEAR 2026- | YEAR 2027- YEAR TOTAL.
: Oe ©2022-2023. | 2023-2024 2025 : 2026 : 2027 4 2028 J
PW Navistar ONCOMMAND Service Subscription Licensing and Support 1,650.00 1,732.50 1,819.13 1,910.08 2,005.59 2,105.86 7,467.29
PW Navistar Engine Diagnostics (NED) Licensing and Support International vehicles support software, diagnostic tools, and resource 567.00 595.35 625.12 656.37 689.19 2,443.84
subscriptions for engines, parts, diagnostics, and service.
PW Navistar Diamond Logic Builder (DLB) Licensing and Support 760.00 735.00 771.75 810.34 850.85 3,017.09
PW NavKal Licensing and Support 540.00 567.00 595.35 625.12 656.37 2,327.47
PW Helm - Ford IDS Licensing and Support Ford vehicle diagnostics software 850.00 850.00 892.50 937.13 983.98 1,033.18 3,663.61
PW Cummins Insite Licensing and Support Cummings vehicle diagnostics 850.00 850.00 892.50 937.13 983.98 1,033.18 3,663.61
PW Cummins Quickserve Licensing and Support Cummings resource software 850.00 850.00 892.50 937.13 983.98 1,033.18 3,663.61
PW Noregon - Allison DOC Fleets Licensing and Support Allison vehicle diagnostics and resource software 618.00 350.00 367.50 385.88 405.17 425.43 1,508.54
PW RTA Fleet Licensing and Support Fleet management software 2,266.00 0.00 0.00 0.00 0.00 0.00 0.00
. an . Cloud based real time fleet management maintenance,
PW/Finance Fleetio Licensing and Support . . . 19,499.00 19,845.00 20,837.25 21,879.11 22,973.07 24,121.72 85,534.43
tracking, and analysis solution
PW VHB - SamlIS - Pavement tracking Licensing and Support SAM IS pavement inventory and survey tracking data 4,000.00 4,260.00 4,410.00 4,630.50 4,862.03 5,105.13 18,102.53
IT Milestone VMS - Software Maintenance Milestone IP camera video management software 1,284.60 1,378.83 1,447.77 1,520.16 1,596.17 1,675.98 5,942.93
. : . Meraki Cloud Management licensing for Meraki ;
IT Meraki AP Licensing and Support - (3 YR) WIFI Access Points town wide. 0.00 15,120.00 0.00 0.00 17,388.00 . 0.00 32,508.00
a . Internet connectivity for the town and public networks
I - St : : 2,976.00 . 124. 3,281.04 ,445.09 3,617.35 12,826.
T CEN connectivity (tow & public) - State of CT (provided through CT Education Network) 976 2,976.00 3,124.80 3 826.93
it 82 Access Control System - Utility Communications RFID Door Access control management system 546.00 573.30 601.97 632.06 663.67 696.85 2,470.99
IT Fortigate for Public Network - Licensing and Support Fortigate firewall support and feature licensing for 362.05 337.00 353.85 371.54 390.12 409.63 1,452.51
the public networks

10147 - Page 16 of 27
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2623-2024
5.0% percent escalators included for four more fiscal years
: ee = ee an BUDGET... REQUESTING | EST FISCAL | EST FISCAL | EST FISCAL |. EST FISCAL EST FIVE
soe DEPT PROJECT. NAME DESCRIPTION... - | FISCAL YEAR| BUDGET FISCAL} - YEAR. 2024- | YEAR 2025-..| YEAR 2026-..) YEAR 2027- YEAR TOTAL
: . Fortigate firewall support and feature licensing
IT Fortigate for Town Network - Licensing and Support for the town networks 3,578.90 3,541.00 3,718.05 3,903.95 4,099.15 4,304.11 15,262.15
IT 2FA FortiAuthenticator Licensing and Support On Premise two factor authentication appliance 1,493.00 9.00 0.00 0.00 0.00 0.00 0.00
: oe Two factor authencation system to protect authentications for priveliged
IT 2FA Cisco DUO Licensing and Support accounts to infrastructure and web based email. 2,489.76 2,614.25 2,744.96 2,882.21 3,026.32 10,731.18
isco hard ; a ; ; ”
IT Cisco Smartnet - Cisco/TCI - Hardware SLA Cisco hardware maintenance contract covering specific critical 20,000.00 14,000.00 14,700.00 15,435.00 16,206.75 17,017.09 60,341.75
infrastructure components.
IT ePlus Managed Services Phone System Support SLA Managed services contract for town Cisco Voice over IP phone system 21,548.78 21,327.39 22,393.76 23,513.45 24,689.12 25,923.58 91,923.72
Lo, Zoom video conferencing software for specific users
IT Zoom Licensing and Support (free version has 40 minute limitation) 4,532.00 2,000.50 2,100.00 2,205.00 2,315.25 2,431.01 8,620.25
IT iBoss Content Filter - Licensing and Support Web browsing content filter access control software 2,413.79 1,695.06 1,779.75 1,868.74 1,962.17 2,060.28 7,395.66
iv Globalsign wildcard ssl cert - Advanced Office Systems SSL certificate for securing multiple we based applications for town 582.98 746.55 783.88 823.07 864.22 907.44 3,217.72
IT VMware Vsphere Licensing and Support Virtual Server infrastructure software platform 8,021.64 7,800.17 8,190.18 8,599.69 9,029.67 9,481.16 33,619.71
: . : Backup and recovery platform appliance with immutable backups,
IT Cohesity DataProtect Licensing and Support fast recovery response, and AWS cloud archiving support 13,732.77 14,419.41 15,140.38 15,897.40 16,692.27 59,189.96
IT AWS Cloud Data Archive Licensing and Support Cloud based data archival through Amazon Web Services platform 2,000.00 2,100.00 2,205.00 2,315.25 2,431.01 8,620.25
IT Veeam Backup - Licensing and Support A traditional backup and recovery platform that runs on standard 2,488.07 0.00 0.00 0.00 0.00 0.00 0.00
Windows servers
: : An all flash data storage device connected to our Vmware virtual server
IT Pure Storage SAN - Licensing and Support infrastructure platform 19,022.04 20,000.00 21,000.00 22,050.00 23,152.50 24,310.13 86,202.50
iT Barracuda Essentials - Licensing and Support Cloud based email data protection, filtering, and archival solution 5,000.00 6,175.00 6,483.75 6,807.94 7,148.33 7,505.75 26,615.02
IT Blackberry Cylance Protect (COVERED TILL FY25) Licensing and Cloud based AI endpoint protection platform for cybersecurity protection 0.00 0.00 24,150.00 0.00 0.00 0.00 24,150.00
Support of computers
IT PDQ Inventory/Deploy - PDQ Licensing and Support Computer inventory scanning and application deployment tool 900.00 1,500.60 1,575.00 1,653.75 1,736.44 1,823.26 6,465.19
IT MERAKI MDM for town mobile devices (50) - ePlus Cloud based Mobile Device management software for town phones 3,850.00 0.00 0.00 0.00 0.00 0.00 0.00

1. J =Pagei 27 \. XN ss
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
_ BUDGET "| REQUESTING |] EST FISCAL EST FISCAL: | -EST FISCAL | EST. FISCAL EST FIVE
DEPT PROJECT NAME DESCRIPTION FISCAL YEAR| BUDGET FISCAL |. YEAR 2024. | YEAR 2025- | YEAR 2026-: | YEAR 2027- YEAR TOTAL
: : : J. 2022-2023 2023-2024 2025 2026 2027 2028 “|e ae
IT File Sharing /Transfer Product (Globalscape/Box) Secure file transfer software for Sharing data files to and from external 3,658.00 4,000.00 4,200.00 4,410.00 4,630.50 4,862.03 17,240.50
IT Consolidated/Logically Advanced MS Exchange Support SLA hours specifically for et Exchange email server 4,000.00 4,000.00 4,200.00 4,410.00 4,630.50 4,862.03 17,240.50
IT FreshService Help Desk Ticketing/Tracking system Cloud based helpdesk ticketing/incident tracking reporting software 4,104.00 3,662.82 3,845.96 4,038.26 4,240.17 4,452.18 15,787.21
IT Microsoft PowerBI Pro Licensing and Support Microsoft PowerBI reporter builder software 250.00 250.00 262.50 275.63 289.41 303.88 1,077.53
IT Crown Castle Fiber Maint - EOC to MUNI network connectivity Fiber connectivity contract for a link to Public Works/Utility Commission 1,500.00 1,500.00 1,500.00 1,500.00 1500.00 6,000.00
IT Infrastructure Support (VMWARE/STORAGE/SERVERS) TCI Prepaid non-expiring block of support hours at a reduced rate to be used 10,000.00 10,000.00 10,000.00 10,000.00 10,000.00 40,000.00
for any advanced IT support need
(NEW) IT Adobe Acrobat Pro for Teams Subscription (35) Licensing and Support | Software that allows for creating, editing, or converting PDF documents. 9,341.50 9,808.58 10,299.00 10,813.95 11,354.65 40,263.03
SENIOR SERVICES [Rec Desk Cloud based recreation management software with credit card payment 4,150.00 3,500.00 3,675.00 3,858.75 4,051.69 4,254.27 15,085.44
processing configured for senior services
SENIOR SERVICES — [-Xavus - MySeniorCenter Lite - case management Cloud based case management platform designed for senior services needs 809.75 830.00 871.50 915.08 960.83 1,008.87 3,577.40
REC & PARK __|Rec Desk Licensing and Support Cloud based recreation management software with credit card payment 4,150.00 3,800.00 3,990.00 4,189.50 4,398.98 4,618.92 16,378.48
processing configured for parks and rec
as Aer Advertising creation tool that provides access to thousands of templates,
. . 21. .
(NEW) REC & PARK | Adobe Express subscription (1) Licensing and Support logos, fonts and royalty free photos. 100.00 105.00}, 110.25 115.76 121.55 431.01
FS Civic Plus Town Website Virtual Town Hall Licensing and Support Cloud hosted website platform which provides residents access to 7,500.00 10,500.00 11,025.00 11,576.25 12,155.06 12,762.82 45,256.31
information posted by town departments
Configuration and migration of the town website data from a non-
FS Civic Plus Town Website platform upgrade Licensing and Support responsive static CMS platform to a HTMLS, mobile device supported 45,000.00 0.00 0.00 0.00 0.00 0.00 0.00
platform with more features.

10147 - Page 18 of 27
TOWN OF WATERFORD
SOFTWARE MAINTENANCE LIST
PROJECT SOFTWARE FY 2023-2024
5.0% percent escalators included for four more fiscal years
aoe a BUDGET REQUESTING EST FISCAL | EST FISCAL | EST FISCAL | EST FISCAL EST FIVE
DEPT PROJECT NAME... --. DESCRIPTION FISCAL YEAR |. BUDGET FISCAL YEAR: 2024- | YEAR 2025- |. YEAR 2026- |. YEAR 2027- YEAR TOTAL,
OE os Ra Ba : oe 2022-2023. 2023-2024... | 2025) 2026. 2027). 2028. pee
YOUTH Rec Desk Licensing and Support Cloud based recreation management software with credit card payment 3,500.00 3,675.00 3,858.75 4,051.69 4,254.27 15,085.44
processing configured for youth services
YOUTH Charity Tracker Licensing and Support Cloud based case management platform 2,592.00 2,721.60 2,857.68 3,000.56 3,150.59 11,171.84
TOTALS 
773,608.93 875,066.02 921,436.13 938,980.75 1,002,069.57 1,001,008.86 3,737,552.47
}

pi,
(Page 19 of 27
TOWN OF WATERFORD
COMPUTER EQUIPMENT & SOFTWARE - IT - 10147-54130
2023-2024 FISCAL YEAR
Om,
EQUIPMENT 2019-2020 | 2020-2021 | 2021-2022 2022-2023 2023-2024 NOTES
ADOPTED |; ADOPTED | ADOPTED ADOPTED PROPOSED
LAPTOPS COMPUTERS 7,998 1,640 JQTY 1 REC/PARKS. (EOC LAPTOPS WILL BE REPLACED THROUGH GRANT)
TABLETS (IPADS) 2,400 |REPLACE QTY 3 PZ/BUILDING IPADS
UPS BATTERY REPLACEMENT 9,900 |PD DATACENTER EATON UPS BATTERY REPLACEMENT (5YR SCHEDULE)
SOFTWARE/MISCELLANEOUS EQUIP 20,585 21,000 24,000 24,000 24,000 {MID YEAR PURCHASES/BROKEN ITEMS
PRINTER FOR MAKING ID CARDS 2,983 {ID CARD PRINTER, RIBBON, AND ID SOFTWARE
CISCO SWITCH REPLACEMENT 10GB SUPPORT 3,968 3,860 [REPLACE CC TOWN SWITCH
DESKTOPS COMPUTERS 6,340 0
MILESTONE VIEWSTATION COMPUTERS 7,282 0
SAS TAPE DRIVE AUTOLOADER FOR PD 29,298 0
KVM equipment for PD/EOC/MUNI 5,472 0
RFID cards 500 0
CISCO SWITCH PD MULTIGIGABYTE STACKING 10,722 0
CISCO 10GB UPGRADE CONNECTIVITY 4,329 0
PRINTER REPAIR OR REPLACEMENT 500 1,000 0 0
SERVERS AND SERVER SUPPORT 18,000 18,000 21,000 0 0
WINDOWS LICENSING UPGRADE FOR SERVERS 1,860 1,860 1,860 0 0
SENIOR/COMMUNITY CENTER LAB UPGRADE 7,000 0 Q
PRINTERS 3,500 2,000 0 0
Tape Drives / Media 2,000 2000 0 0
Phone router at Community Center 4900 0 0
51,445 43,860 55,760 99,909 44,783

10147 - Page 20 of 27
Home Computers Laptops4&2-in-ls ‘Laptops
oom
ene | _ 7 T5ELI _ 3 r
( Vell Latitude 5520 15.6 Core if 1265U - vPro $1. 639.88
~ enterprise - 16 GB RAM - a
MEG.PART: RFAT? CDW PART: 7047842 UNSPSC: 43211503 Advertised Price
Tech Specs Compare Accessories ‘Warranties
+2 Photos
Quick tech specs
= Intel Corei? 1Z65U/18GHz »* vPro Enterprise
« Win lO ProfincledesWinil = » lrisMe Graphics
Pro License) « 256 GB SSD NVMe
# 1668 RAM * 15,6" 1920 x 1080 {Full HE
« Class 35 «* BS
« Wi-FI6E * Disti SNS.
with 2 Year Hardware Service
with OnsiteIn-Home Service
“After Remote Diagnosis
*

10147 - Page 21 of 27
Faas
Shopping cart
Glearcart
Due monthly Due today
\ccount: Due monthly Duetoday Order total* $0.00 $2,399.97
=~ Account number periding (line) $0.00 $2,399.97 Subiotal 80.00 $2,899.97
peo eserd Eait $0.00 $799.99
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Apple iPad Air (5thGen) ——Edit| Remove $0.00 $799.99 .
o698.99
256 GB , Space Gray
Embedded SIM
Edit
2yr Contract
@) Add accessories
Addaline
pot,

10147 - Page 22 of 27
Eaton UPS Service Cart: 405609 Bryce Freeman,
Cart Date: 09/30/2022 Eaton Corporation
(Effective until 10/30/2022) 8609 Six Forks Road
Raleigh, NC 27615
919-690-9294
Email: BryceFreeman@Eaton.com
Prepared For: For Covered Equipment at Site:
Billing Contact: Jeffrey Robillard, . Site Contact: Jeffrey Robillard,
Billing Company: Waterford Police Department Site Company: Waterford Police Department
41 Avery Lane 41 Avery Lane
Waterford, CT 06385 Waterford, CT 06385
Email: jrobillard@waterfordct.org Email: jrobillard@waterfordct.org
We are pleased to provide the following services proposal for your power quality equipment. Please refer to the Scopes of Work
(SOW) for descriptions of service coverage and exclusions. Eaton Corporation terms and conditions (Eaton Corp. Service Agreement
T-0 attachment) govern this proposal, and any purchase order submitted to Eaton pursuant thereto. Additional or different terms
proposed by Buyer, whether in its purchase order or otherwise, shall not be binding upon Eaton Corporation and are hereby rejected
unless expressly agreed to in writing by Eaton Corporation. Eaton Corporation cannot be held liable, and Buyer shall not be entitled to
any damages and/or indemnifications, in case Eaton Corporation is prevented, hindered or delayed from or in performing any of its
obligations resulting from the impact of the outbreak of COVID-19 for reasons not attributable to Eaton Corporation.
Serial Number New/Renewal Model Description Battery Type, Quantity Coverage Type
BM231KXX02 N 9355-20-30 VRLA Sealed, 6
Quantity 1, Eaton 9355-20-30, VRLA Sealed, 6
Battery Replacement Items
e All parts and labor io replace (6 x P-106000220) Eaton baiteries
(kit including 2 battery trays, 9 batteries per tray, 108 batteries total)
Installation to be completed during normal business hours (5x8)
Dock fo dock freight included, offloading and inside delivery by others
Removal and disposal of old batteries per EPA regulations
EOSL Status: Active
e@ ¢ @ 6
Supporting Documents: T-0, W-1, R-11
Site Location Model Serial Number
Waterford Police Department 9355-20-30 BM231KXX02
Grand Total Price: $9,894.60
is a lift gate required to deliver the batteries: (Y/N)
Is the UPS located on ground floor, or are there stairs/elevaior required to access the unit:
if there is an elevator, what is the maximum weight capacity?

10147 - Page 23 of 27
( Nho will be the point of contact at the time of service (Name/Phone/Email)?
a
Are there any additional site restrictions/requirements?
Non Contract Payment Terms: Net 30 days, Billing Cycle: Upon Completion
Important Tax Notice: Tax is not included in the above purchase price. All orders will be subject to all applicable sales tax unless a
current tax exemption certificate is on file covering the state shown in the ship-to address or service equipment location.
e To purchase (renew) your service contract, please sign and date below.
e Return all attachments with purchase order for Eaton products to:
o Eaton Corporation, 8609 Six Forks Road, Raleigh, NC 27615, Tel 800/843-9433, Fax 800/228-1899.
o Make Payments for Eaton products to: Eaton Corporation, 29085 Network Place, Chicago, IL 60673-1290
e Return all attachments with purchase order for PDI products to:
o PDI products to: Power Distribution, Inc. (PDI), 4200 Oakleys Court, Richmond, VA 23223
o Make Payments for PDI products to: Power Distribution, Inc. (PDI), 4200 Oakleys Court, Richmond, VA 23223
Accepted By: Name Title Date Purchase Order Number
Print Name:

ae
10147 - Page 24 of 27
HOME SHOP
MORE
MY CART
HOME/ID BADGING EQUIPMENT & ACCESSORIES /ID PRINTERS & SUPPLIES
/ZEBRA PRODUCTS /ZEBRA PRINTERS
/ZEBRA ZC-350 COLOR ID CARD PRINTER WITH USB & ETHERNET, #ZC35-000C000US00
v
APPROVED
ID Enhancernents, Inc.

10147 - Page 25 of 27
Zebra ZC-350 Color ID Card Printer with USB & Ethernet,
- #ZC35-000C000US00
$2,086.20
SKU: ZC35-000CO000US00
Availability: Ships direct from manufacturer on their schedule.
b,
xe
+ ADD TO WISHLIST
DESCRIPTIONRELATED INFOINFORMATIONREVIEWS © SHARE
\
ge iO Enhancements, Ine. .

10147 - Page 26 of 27
V%
ID Enhancements, Inc.
Zebra
ZEBRA, #800011-140 YMCKO
— $47.00

10147 - Page 27 of 27
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CardStudio 2.0 Purchase License Key
CardStudio 2.0 brings a new level of simplicity to the design and printing of every card — from simple to
‘sophisticated. Whether you are printing a handiul of single-side monochrome cards or thousands of encoded
ouble-side full color cards with specialty security effects and dynamic data, the well-designed highly-inituitive
interface virtually eliminates the need for technical expertise and training. CardStudio 2.0 — card creation made
easy.
‘Once your on-line purchase is complete you will recieve fvo emails from our online retailer FastSpring
“maller@fastspring.com" with your order confirrmation and the Activation link to register and activate your
‘Scfhware purchase.
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