Utility Commission Regular Meeting Materials (linked)

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Board/CommissionUtility Commission
Meeting DateMarch 18, 2021
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WATERFORD UTILITY COMMISSION 
 
SPECIAL  MEETING  AGENDA – VIA ZOOM 
 
DATE: Thursday, March 18, 2021          PLACE:  Municipal Complex – Via ZOOM Only 
TIME: 6:00 pm 
 
 
 
            1000 Hartford Tpke.,  Waterford, CT 
 
Meeting ID: 845 1809 5822 
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1. Citizens Session  –  
2. Secretary’s Report – Approval of February 16, 2021 Regular Meeting minutes. 
3. Accounts Adjustments – As per list 
4. Expenditures – Approval of Bill List  
5. Old Business –  Reports and Updates 
 
Financials - WW Fund Revenues / Expenditures Report,  and  Collections  
 
Municipal Complex Rehab – Status Update 
 
Waterford/East Lyme/New London Wastewater Agreement & Wtfd/EL Sewer Agreement 
 
6. Unfinished Business  - New London - Cyber security response 
7. New Business  -  
 
Acceptance of F.R. Mahony grinder pumps bid 
 
Acceptance of EESC bid for Evergreen and Harvey Ave. PS HVAC work 
 
US Automation – Dock Rd. PS Upgrades – Bid Waiver 
 
92 Great Neck Road -  Reimbursement 
 
Adjustment Request – 24 High Ridge Dr. (outside leak) 

SPECIAL  MEETING  AGENDA 
 
 
 
PAGE 2 
DATE: THURSDAY, MARCH 18,  2021    
 
 
PLACE: 1000 HARTFORD TPKE., WATERFORD, CT  
TIME: 6:00 PM     
 
 
 
 
 
ZOOM REMOTE ACCESS ONLY  
 
 
 
On-Call contractors Extension - Deedy Constr. , Prime Electric, and Turello Constr.  
 
Affordable Housing flyer – Insert April billing  
 
8. Executive Session (if necessary) – Pending claim by New London regarding termination of Tri-
town agreement and requirement for Waterford to seek alternate treatment solution. 
 
WATER –   Veolia Report  
 
9. Correspondence – As listed 
10. Plans Review –   
11.  Personnel – Update 
12. Other – 
13. Adjournment 
 
All requests for items to be considered by the Utility Commission must be received at least 
seven (7) days in advanced. 
 
 
Neftali Soto, P.E. – Chief Engineer 

WATERFORD UTILITY COMMISSION 
REGULAR MEETING MINUTES 
DATE: 
February 16, 2021 
PLACE: 
Zoom Meeting 
PRESIDING: 
Chairman Peter Green 
MEMBERS PRESENT: 
Steve Negri, Raymond Valentini, Ken Kirkman and Rodney Pinkham 
ALSO PRESENT: 
Staff: Neftali Soto-Chief Engineer, Jim Bartelli-Assistant Director, Attorney 
Nick Kepple and Bob Tuneski, Liaison for Board of Finance. 
Chairman Green called the meeting to order at 6:07 PM 
CITIZEN SESSION 
SECRET ARV'S REPORT 
MOTION 
VOTE 
BILLING ADJUSTMENTS 
Made by Mr. Negri to approve the Minutes of the January 26'h Special meeting 
with one correction of a vote taken for 91 Great Neck Rd, motion passed instead 
of failed, Mr. Negri seconded. 
The motion passed. 
The Commission reviewed the January Adjustments. The adjustment report will be kept 
in the office for review. 
EXPENDITURES 
MOTION 
VOTE 
MOTION 
VOTE 
made by Mr. Negri to approve January 2021 bill list, Mr. Valentini seconded. 
The motion passed unanimously. 
made by Mr. Valentini to give permission to pay invoices before commission 
meeting that are below $100.00, seconded by Mr. Negri. 
The motion passed. 
#2

Waterford Utility Commission 
February 16, 2021 
OLD BUSINESS -REPORTS & UPDATES 
1.
FINANCIALS -WW FUND REVENUES/EXPENDITURES REPORT
The financial were reviewed.
2.
MUNICIPAL COMPLEX REHAB - STATUS UPDATE
Mr. Kirkman gave a report. The Building Committee approved the purchase of 3 ceiling fans for
the garage. They are waiting on quotes for 2 cameras for the gas pumps.
3.
COLLECTIONS-UPDATE
Attorney Kepple reported that they are on pace with last year, no problems to report.
4.
TRI TOWN AGREEMENT
Chairman Green gave an update on the status of the negotiations. Mr. Soto gave a report of
the meeting Mr. Barte Iii and himself had with the staff from the other towns. They felt they
were able to cover a lot of materials.
UNFINISHED BUSINESS 
NEW BUSINESS 
5.
Designation of WUC Secretary
MOTION 
VOTE 
MOTION 
VOTE 
Made by Mr. Negri to close the nomination with one nominee, Ken Kirkman, 
seconded by Mr. Valentini. 
The motion passed. 
Made by Mr. Negri to elect Mr. Kirkman as the WUC Secretary for the 
commission, seconded by Mr. Valentini. 
The motion passed. 
6.
Evergreen Pumping Station-Design 4th Pump
Mr. Soto explained the need to have a 4th pump installed and gave 2 reasons to use Wright­
Pierce for the design:
1.
Wright-Pierce vast knowledge of the Evergreen PS and our water water infrastructure.
2.
Reasonable fee charge submitted by Wright-Pierce.
MOTION 
ZIP a g e  
Made by Mr. Kirkman to waive the formal bid process and retain Wright-Pierce 
Engineers for a fee not to exceed $18,000 for the design and development of 
contract documents for a 4th pump at the Evergreen pumping station, seconded 
by Mr. Negri. Funding to be from the Sewer Development and Maintenance 
Fund. 

Waterford Utility Commission 
February 16, 2021 
VOTE 
The Motion passed. 
WATER-VEOLIA REPORT 
Reµorl lidä riot been received yet. Mr. Soto will forward the report when he docs receive it. 
CORRESPONDENCE 
PLANS REVIEW 
Waterford Woods, a multi-family development complex is being proposed at 384 & 394 Willetts Avenue 
Extension. There will be 98 units. If approved it can connect into existing infrastructure. There will be a 
private pump station. 
430 Mohegan Parkway-7 lot sub division is being proposed. It will require 290 feet of a sewer extension. 
PERSONNEL 
A new employee for the Sewer Technician I position started today. The maintenance department is now 
at full staff. 
OTHER 
ADJOURNMENT 
With no further business before the Commission, the meeting adjourned at 7:21 p.m. 
MOTION 
VOTE 
Respectfully submitted, 
Amy L. Windle 
Recording Secretary 
3IPage 
made by Mr. Pinkham to adjourn. Mr. Negri seconded. 
The motion passed unanimously. 

Waterford Utility Commission
From 02/15/2021 through 03/12/2021
Sorted by Location No
Transaction List
Account No
Location No
Customer Name
Trans. Date
Trans. Type
Amount
Reason Batch
06-0007114
00337000
03/04/2021
Adjustment
-10.55
SEWER USE Interest
-10.55
06-0000136
0050200
02/18/2021
Adjustment
-36.58
SEWER USE Interest
-36.58
06-0004690
0108800
03/04/2021
Adjustment
-18.86
SEWER USE Interest
-18.86
06-0004038
0133200
03/02/2021
Adjustment
-12.19
SEWER USE Interest
-12.19
06-0004062
0575500
03/03/2021
Adjustment    ON TIME
-2.00
SEWER USE Interest
-2.00
06-0005594
0610300
03/11/2021
Adjustment    ON TIME
-19.74
SEWER USE
-2.00
SEWER USE Interest
-24.00
SEWER USE Miscellanous
-45.74
06-0006619
0611200
03/03/2021
Adjustment
-2.00
SEWER USE Interest
-2.00
06-0000583
0773800
03/03/2021
Adjustment
-2.00
SEWER USE Interest
-2.00
Grand Totals
Adjustment
-19.74
SEWER USE
-86.18
SEWER USE Interest
-24.00
SEWER USE Miscellanous
-129.92
03/12/2021 12:51:58 PM
Page Number:
 1
Transaction List
#3

3/16/2021
BILL LIST
4/1/2021
Date
PAID DATE Department # ACCT #
INVOICE #
JOB
VENDOR
DESCRIPTION
AMOUNT
24431
55751
211005
210111 Wright-Pierce
Pump Station HVAC Upgrade
3,023.36
$       
090120WTFD16
U.S Automation, Inc (on call contractor) East Neck PS Upgrades-labor
6,450.00
$       
113020WTFD17
U.S Automation, Inc (on call contractor) Cross Rd PS Upgrades-labor
14,495.75
$     
13121WTFD18
U.S Automation, Inc (on call contractor) Colonial PS Upgrades
9,695.85
$       
60131
52040
9977631863
Airgas
Monthly Rental cyclinders
52.41
$
 
60131
52730
2172021
City of New London
Second half of treatment bill
775,111.55
$   
60131
52110
City of New London
Water
105.74
$          
60131
52040 G4-48580
210340/Evergree Cummins
Evergreen Generator
2,693.69
$       
60131
52090
Eversource
Gas
52.46
$
 
60131
52100
Eversource
Electric
15,234.09
$     
60131
53310
210157 Evoqua
Monthly Charges
1,200.00
$       
60131
53310
904819225
210157 Evoqua
Chemicals for Odor Control
2,822.56
$       
60131
53310
904801171
210157 Evoqua
Chemicals for Odor Control
11,511.04
$     
60131
54170
70410417
FW Webb
Cross Rd Water Heater
221.68
$          
60131
54170
70714794
FW Webb
172.47
$          
60131
54170
70732349
FW Webb
76.90
$
 
60131
54170
9817560197
Grainger
Air Compressor Parts
116.33
$          
60131
54170 13349606-00
Granite Group
Mago Point Backflow
778.10
$          
60131
54170
13350628-00
Granite Group
145.11
$          
60131
54170
2282021
Home Depot
Shop supplies
179.01
$          
60131
53070
450212
NAPA
T4 Truck Supply
5.49
$
 
60131
54170
450239
NAPA
Muffin Monster
17.87
$
 
60131
54170
448891
NAPA
Generator Fuel Filter
9.84
$
 
60131
54170
448880
NAPA
Oil for Pumps
44.40
$
 
60131
54170
450115
NAPA
Generator Heater
378.98
$          
60131
53070
449408
NAPA
H10 Idler Pulley
21.45
$
 
60131
54170
S043521488.001
NorthEast Electrical
Shop Supply
28.08
$
 
60131
54170
S043514746.001
NorthEast Electrical
Shop Supply
52.84
$
 
60131
54170
S043506477.001
NorthEast Electrical
Utility Office
21.00
$
 
60131
54170
345935
Shipman's
T5 Flashlight
177.16
$          
60131
53070
218270
Strobes N More
T5 Lights
1,396.19
$       
60131
53020
56344
Superior Industrial
Shop Supplies
129.80
$          
60131
53020
55360
Superior Industrial
Car wash soap and salt neutralizer
178.00
$          
60131
54170
55362
Superior Industrial
Disposable Gloves
233.25
$          
60131
54170 S2984855
Evergreen
Superior Products
Core Bit for Evergreen
329.60
$          
60131
54170 S2988902.001
Superior Products
Frame and Cover Parkway North
817.14
$          
60131
54170
7-340138
West Springfield Auto Parts
H10 Repair
54.27
$
 
60131
52030
FDB42AB1-2021527
WIN-911
Renewal Subscription
1,160.00
$       
#4

Total
849,193.46
$   
ALREADY PAID
3/3/2021
3/19/2021
60131
52080
20921
Frontier
Pump Stations Telephone
144.55
$          
60131
53070
180976
Darling
T1
63.48
$
 
60131
54170
70428352
FW Webb
Generator Part
58.36
$
 
60131
54170
70124844
FW Webb
Cross Rd Tiolet
9.83
$
 
60131
54170
70428907
FW Webb
Cross Rd Tiolet
2.36
$
 
60131
54170
70353560 Evergreen
FW Webb
Evergreen Generator Part
84.22
$
 
60131
54170
9802026410
Grainger
Eyewash Inspection Tags
42.36
$
 
60131
53070
449699
NAPA
T5 Socket
56.76
$
 
60131
53070
5127-279355
O'Reilly
T5 Lights
47.74
$
 
60131
53070
5127-279328
O'Reilly
T5 Lights
38.19
$
 
60131
53070
5127-279473
O'Reilly
T5 Lights
57.28
$
 
60131
54170
21143
Rapid Lock & Door Service
New Keys
28.50
$
 
60131
52040
7947496
TIAA Bank
Plotter Lease
205.00
$          
60131
52040
11370898
Vanco
Electronic Checks Fee
63.35
$
 
60131
52080
9873478850
Verizon
Cell Phones
923.99
$          
60131
52008
22421
Suisman Shapiro
January 2021 Collection Services
5,396.90
$       
3/9/2021
3/19/2021
60131
52030
Hartford HealthCare
New Employee Physical
207.00
$          
60131
52040
2102021
Atlantic Broadband
Cable for Rear Building
119.35
$          
60131
52080
2152021
Frontier
Fax Line
264.92
$          
60131
52050
7001892374
American Water Works Association
Tali's Renewal Membership
242.00
$          
60131
5250
9500216359
CV Properties Inc
Pipe Crossing for Harrison Landing
50.00
$
 
Total
8,106.14
$       
Grand Total
857,299.60
$   

Month Ending
Billings FY 21
Expenditures 
FY 21
Actual Collections FY 
21
Actual Collections 
FY 20
Rev FY 20
Exp FY 20
7/31/20
$19,414
$72,336
$658,113
$695,689
$23,981
$110,914
8/31/20
$29,282
$224,471
$810,222
$834,268
$40,299
$291,616
9/30/20
$35,505
$1,067,669
$916,875
$874,785
$27,971
$1,015,091
10/31/20
$1,047,611
$1,265,660
$1,665,442
$1,636,562
$999,673
$1,168,315
11/30/20
$1,061,469
$1,461,451
$1,891,978
$1,777,971
$1,013,082
$1,365,066
12/31/20
$1,070,039
$1,574,768
$1,945,328
$1,819,750
$1,027,038
$1,730,566
1/31/21
$2,021,715
$1,713,113
$2,552,576
$2,530,327
$1,950,795
$1,945,572
2/28/21
$2,079,904
$2,249,337
$2,839,543
$2,760,028
$1,972,295
$2,072,289
3/31/21
$2,820,744
$1,984,582
$2,228,364
4/30/21
$3,528,312
$2,832,631
$3,194,895
5/31/21
$3,628,128
$2,851,292
$3,315,415
6/30/21
$3,676,533
$3,757,519
$3,503,869
Wastewater Enterprise Fund FY 2021 - Performance Progress - Cummulative
March 16 -2021 Regular Meeting ZOOM
#5

$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
Dollars
Month Ending
Progressive Performance of Wastewater Enterprise Budget FY 2021
Billings FY 21
Expenditures FY 21
Actual Collections FY 21
Actual Collections FY 20
Rev FY 20
Exp FY 20
March 16 - 2021 Regular Meeting ZOOM

$299,849
$74,926
$1,465,725
$103,820
$133,459
$13,634
$98,764
$19,475
$822,460
$242,689
$61,211
$24,648
$1,528
$300,000
$75,000
$1,300,000
$95,000
$125,000
$20,000
$90,000
$20,000
$1,052,977
$290,000
$84,221
$47,953
$10,000
$163,243
$90,135
$750,122 
$70,939
$73,158
$9,772
$44,515
$3,063
$630,765
$274,163
$47,151
$22,009
$784
$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
$1,400,000
$1,600,000
FY 2021 Utility Commission
Major Expenditure Items
FY 2020 Actual
FY21 Budget
2/28/2021

$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
$1,400,000
$1,600,000
$1,800,000
$2,000,000
51000 - Salaries and Benefits
52000  - Services
53000 - Materials and Supplies
54000 - Equipment and Parts
Dollars
Series and Description
Expenditures by Series FY21
FY 21 Budget
To February 28 - 2021

MRR-12-2021 
13:41 
RVENR KEPPLE LLC 
8605993778 
Sewer Use Collections Status as of March 11, 2021 
972 Files referred for collections with a current total of $595,640.88 
To Date: 
836 
Paid/Closed 
46 
Payment Plans - $173,648.64 
14 
Town Real Estate Tax Foreclosures• $94,930.29 
18 
Other entity foreclosures/bankruptcy/military• $65,194.60 
Activities over next 60-90 Days: 
36 
Filed or Filing lawsuits for non-payment· $120,678.81 
14 
Town Sewer Use Foreclosures - $118,331.09 
8 
Miscellaneous follow-up, on hold, bank owned, new referrals • $22,857.45 
Delinquent Sewer Use Collections Summary through March 11, 2021: 
Fiscal Total Use Collections from July 1, 2011 to March 11, 2021 
Fiscal Year Use Collections YTD 
Fiscal Year Attorney Fees and Costs Expended• 
Fiscal Year Attorney Fees and Costs Recovered 
• Does not include February bill
$ 2,173,440.50 
$ 152,463.72 
$ 
38,931.69 
$ 
38,449.68 
P.01

MAR-12-2021 
13:41 
AVENA KEPPLE LLC 
8605993778 
P.02
SUMMARY FOR PREVIOUS FISCAL YEAR COLLECTIONS 
2000 THROUGH 2017 
UTILITY COMMISSION FILES TOTAL: 
TAX COLLECTOR FILES TOT AL: 
UTILITY COMMISSION LEGAL REIMBURSMENT 
MISC. COLLECTION FILES TOTAL: 
FISCAL YEAR 2018 
UTILITY COMMISSION FILES TOT AL: 
TAX COLLECTOR FILES TOTAL: 
UTILITY COMMISSION LEGAL REIMBURSEMENT 
TAX & WUC LEGAL REIMBURSEMENT: 
TOTAL 
FISCAL YEAR2019 
UTILITY COMMISSION FILES TOTAL: 
TAX COLLECTOR FILES TOTAL: 
UTILITY COMMISSION LEGAL REIMBURSEMENT 
TAX & WUC LEGAL REIMBURSEMENT: 
TOTAL 
FISCAL YEAR 2020 
$ 1,921,603.90 
$ 5,205,748.53 
$ 180,116.83 
$ 743.672.87 
$8,051,142.13 
$ 250,573.49 
$ 700,752.I7 
$ 
47,979.70 
$ 
26,266.71 
$ 1,025,572.07 
$ 215,330.67 
$ 794,921.89 
$ 
54,793.23 
$ 
45,981.33 
$1,111,027.12 
UTILITY COMMISSION FILES TOT AL: 
$ 175,514.89 
482,767.88 
46,696.76 
36.184.35 
TAX COLLECTOR FILES TOT AL: 
$ 
UTILITY COMMISSION LEGAL REIMBURSEMENT 
$ 
TAX & WUC LEGAL REIMBURSEMENT; 
$ 
TOTAL 
$ 
741,163.88 
FISCAL YEAR TO DATE 2021 (JULY 1, 2020 TO MARCH 11, 2021) 
UTILITY COMMISSION FILES TOTAL: 
$ 
152,463.72 
TAX COLLECTOR FILES TOTAL: 
$ 
374,515.08 
UTILITY COMMISSION LEGAL REIMBURSEMENT 
$ 
38,449.68 
TAX & WUC LEGAL REIMBURSEMENT: 
$ 
29.157.3Q 
TOTAL 
$ 
594,585.78 
GRAND TOTAL COLLECTED SINCE APPOINTMENT 
AS TOWN ATTORNEY: 
$11.523,490.98 
TOTAL P.02 

1
Neftali Soto
From:
Lanzafame, Joseph <jlanzafame@newlondonct.org>
Sent:
Wednesday, February 17, 2021 10:51 AM
To:
Neftali Soto
Subject:
RE: Cybersecurity Alert from EPA
CAUTION: This email originated from outside of the organization. 
Do not click links or open attachments unless you recognize the sender's email address and know the 
content is safe.
Hello Tali, 
We went through a vulnerability assessment about 5 years ago.  Our SCADA is not online, only on a local intranet.  I do 
not believe we have any issues like the recent attack on the water supplier presented. 
Joe 
From: Neftali Soto <nsoto@waterfordct.org>  
Sent: Wednesday, February 17, 2021 9:34 AM 
To: Lanzafame, Joseph <jlanzafame@newlondonct.org>; Vetter, Peter <peter.vetter@veolia.com> 
Subject: FW: Cybersecurity Alert from EPA 
Gents, 
At the Waterford Utility Commission meeting last night I was asked by the commissioners to check with you on  - What 
measures New London is taking regarding cybersecurity.  Please, let me know anything you can share so I can get back 
to the commission.  
Appreciated. 
Thank you. 
Tali 
From: deep.municipalwastewater@ct.gov <deep.municipalwastewater@ct.gov> On Behalf Of Straut, Ann 
Sent: Thursday, February 11, 2021 4:51 PM 
To: DEEP_MunicipalWastewater@LIST.CT.GOV 
Subject: Cybersecurity Alert from EPA 
CAUTION: This email originated from outside of the organization. 
Do not click links or open attachments unless you recognize the sender's email address and know the 
content is safe.
A Cybersecurity Alert Update from EPA - please read to the end and follow the suggested mitigation steps for 
your systems. 
The FBI, DHS, US Secret Service, and the Pinellas County Sheriff’s Office have issued a joint situational report 
that concerns the water sector. EPA is providing critical information from this report to the WSCC and GCC for 
#6

2
awareness. EPA recommends that all water systems implement the mitigation measures listed at the end of 
this report where applicable. 
Background 
On 5 February 2021, unidentified cyber actors obtained unauthorized access, on two separate occasions, 
approximately five hours apart, to the supervisory control and data acquisition (SCADA) system used at a local 
municipality’s water treatment plant. The unidentified actors accessed the SCADA system’s software and 
altered the amount of sodium hydroxide, a caustic chemical, used as part of the water treatment process. 
Water treatment plant personnel immediately noticed the change in dosing amounts and corrected the issue 
before the SCADA system’s software detected the manipulation and alarmed due to the unauthorized change. 
As a result, the water treatment process remained unaffected and continued to operate as normal. 
The unidentified actors accessed the water treatment plant’s SCADA controls via remote access software, 
TeamViewer, which was installed on one of several computers the water treatment plant personnel used to 
conduct system status checks and to respond to alarms or any other issues that arose during the water 
treatment process. All computers used by water plant personnel were connected to the SCADA system and 
used the 32-bit version of the Windows 7 operating system. Further, all computers shared the same password 
for remote access and appeared to be connected directly to the Internet without any type of firewall 
protection installed. 
Recommended Mitigation 

Restrict all remote connections to SCADA systems, specifically those that allow physical control and
manipulation of devices within the SCADA network. One-way unidirectional monitoring devices are
recommended to monitor SCADA systems remotely.

Install a firewall software/hardware appliance with logging and ensure it is turned on. The firewall
should be secluded and not permitted to communicate with unauthorized sources.

Keep computers, devices, and applications, including SCADA/industrial control systems (ICS) software,
patched and up-to-date.

Use two-factor authentication with strong passwords.

Only use secure networks and consider installing a virtual private network (VPN).

Implement an update and patch management cycle. Patch all systems for critical vulnerabilities,
prioritizing timely patching of Internet-connected systems for known vulnerabilities and software
processing Internet data, such as Web browsers, browser plugins, and document readers.
To unsubscribe from this list, compose an e-mail to listserv@list.ct.gov from the same email account used when 
subscribing to DEEP_MunicipalWastewater.  
Leave the subject line blank and in the body of the message type: Signoff DEEP_MunicipalWastewater. You 
will receive an e-mail confirmation that you have been removed from the list.  

1
Neftali Soto
From:
Vetter, Peter <peter.vetter@veolia.com>
Sent:
Wednesday, February 17, 2021 11:42 AM
To:
Neftali Soto
Cc:
Joe Lanzafame, PE (jlanzafame@newlondonct.org)
Subject:
Re: FW: Cybersecurity Alert from EPA
CAUTION: This email originated from outside of the organization. 
Do not click links or open attachments unless you recognize the sender's email address and know the 
content is safe.
Three years ago Veolia IT performed an audit that identified several potential vulnerabilities to cyber attack.  at 
that time they install fire walls at the Lake and WWTF and physically separated the SCADA systems from the 
internet.  This is now regularly audited by Corporate IT 
On Wed, 17 Feb 2021 at 09:34, Neftali Soto <nsoto@waterfordct.org> wrote: 
Gents, 
At the Waterford Utility Commission meeting last night I was asked by the commissioners to check with you on  - What 
measures New London is taking regarding cybersecurity.  Please, let me know anything you can share so I can get back 
to the commission.  
Appreciated. 
Thank you. 
Tali 
From: deep.municipalwastewater@ct.gov <deep.municipalwastewater@ct.gov> On Behalf Of Straut, Ann 
Sent: Thursday, February 11, 2021 4:51 PM 
To: DEEP_MunicipalWastewater@LIST.CT.GOV 
Subject: Cybersecurity Alert from EPA 
CAUTION: This email originated from outside of the organization. 
Do not click links or open attachments unless you recognize the sender's email address and know the 
content is safe.

2
A Cybersecurity Alert Update from EPA - please read to the end and follow the suggested mitigation steps for 
your systems. 
The FBI, DHS, US Secret Service, and the Pinellas County Sheriff’s Office have issued a joint situational report 
that concerns the water sector. EPA is providing critical information from this report to the WSCC and GCC for 
awareness. EPA recommends that all water systems implement the mitigation measures listed at the end of 
this report where applicable. 
Background 
On 5 February 2021, unidentified cyber actors obtained unauthorized access, on two separate occasions, 
approximately five hours apart, to the supervisory control and data acquisition (SCADA) system used at a 
local municipality’s water treatment plant. The unidentified actors accessed the SCADA system’s software 
and altered the amount of sodium hydroxide, a caustic chemical, used as part of the water treatment 
process. Water treatment plant personnel immediately noticed the change in dosing amounts and corrected 
the issue before the SCADA system’s software detected the manipulation and alarmed due to the 
unauthorized change. As a result, the water treatment process remained unaffected and continued to 
operate as normal. 
The unidentified actors accessed the water treatment plant’s SCADA controls via remote access software, 
TeamViewer, which was installed on one of several computers the water treatment plant personnel used to 
conduct system status checks and to respond to alarms or any other issues that arose during the water 
treatment process. All computers used by water plant personnel were connected to the SCADA system and 
used the 32-bit version of the Windows 7 operating system. Further, all computers shared the same 
password for remote access and appeared to be connected directly to the Internet without any type 
of firewall protection installed. 
Recommended Mitigation 
Restrict all remote connections to SCADA systems, specifically those that allow physical control and
manipulation of devices within the SCADA network. One-way unidirectional monitoring devices are
recommended to monitor SCADA systems remotely.
Install a firewall software/hardware appliance with logging and ensure it is turned on. The firewall
should be secluded and not permitted to communicate with unauthorized sources.
Keep computers, devices, and applications, including SCADA/industrial control systems (ICS) software,
patched and up-to-date.
Use two-factor authentication with strong passwords.
Only use secure networks and consider installing a virtual private network (VPN).

3
Implement an update and patch management cycle. Patch all systems for critical vulnerabilities,
prioritizing timely patching of Internet-connected systems for known vulnerabilities and software
processing Internet data, such as Web browsers, browser plugins, and document readers.
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Leave the subject line blank and in the body of the message type: Signoff DEEP_MunicipalWastewater. You 
will receive an e-mail confirmation that you have been removed from the list.  
-- 
Peter Vetter 
Project Manager 
Veolia Water, NA - New London WWTF 
100 Trumbull Street 
New London, Ct  06320 
Office: (860) 447-5257 
Fax:    (860) 437-8325 
Cel      (860) 625-4197 
Email: peter.vetter@veolia.com 
www.veoliawaterna.com  Veolia Water is the world leader in water and wastewater services and technology 
solutions. We are part of Veolia Environnement (NYSE: VE), the global leader in environmental services with 30,000 
North American employees.   
www.growingblue.com  Water. Economics. Life. Growing Blue is an information resource that tells the story of how 
water is as essential to our economic and social growth as it is to sustaining our environment. 
 Please consider the environment before printing this e-mail. 
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contain legally privileged and/or confidential information. If you are not one of the intended recipients, please do not 
duplicate or forward this e-mail message and immediately delete it from your computer 

f!FTEE."11 ROPE FERRY ROAD 
WATERFORD. CT 06J8S-2B86 
BID FORM 
Grimier Pump's for Low Pressure Sewer Collection System BID #21-103 
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VENDOR NAME AN ADDRESS 
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Please attach addmonal sheets to the Proposal Form. 
#7
FR Mahony grinder pumps

'FIFTE,N ROPE fEAAY ROAD 
WATERl'ORD, CT 06365,-2686 
TOWN OF WATERFORD 
NON-COLLUSION STATEMENT 
"The undersigned affirms that they arc duly authorized to execute this contract, that this 
company, corporation, firm, partnership or individual has not prepared this bid in 
collusion ,·rith any other bidder, and that the contents of this bid as to prices, terms or 
conditions of said bid have not been communicated by the undersigned nor by any 
employee or agent to any other person engaged in this type of business prior to the official 
opening of this bid." 
\Ve understand that this proposal must be signed by an authorized agent of our company 
to constitute a valid proposal. 
Date: 
Name of Company: 
Name and Title of Agent: 
By (SIGNATURE): 
Address: 
Telephone Number: 
F, /, J/Jqnoll)' 't-:$Soc ·1ne
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WARRANTY PERFORMANCE CERTIFICATION 
As a pre-bid certification requirement, each bidder shall provide a Warranty Performance Certification 
executed by the most senior executive officer, which certifies a minimum of a two (2) year warranty. They 
must further detail any exclusions from the warranty or additional cost items required to maintain the 
equipment in warrantable condition, including all associated labor and shipping fees, and certify that the 
manufacturer will bear all costs to correct original equipment deficiency for the effective period of the 
warranty. 
I, ___________________ -,-__ , by and through my duly authorized
signature 
below 
as 
its 
mpst -ƾnior 
operating 
executive, 
certify 
that 
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will provide a two (2) year warranty on 
grinder pump equ· men! manufactured and supplied by E11u, ,V,.d/-e,i t)u_ C« ,
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f, I\. t,ƿ '{Ju« A lv.1- /,av
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project. I further c.Vrt\fy that, other than
failure to install equipment in accordance with manufacturer's instructions, no exclusions and/or cost items to 
maintain said equipment in warrantable condition, including labor, travel and shipping fees, exist except as 
detailed immediately below: 
EXCLUSIONS: 1. ---'_J.J,t_U-1.ǁ---------------
2. --------------------
3. --------------------
COST ITEMS TO 
MAINTAIN EQUIPMENT 
IN WARRANTABLE CONDITION: 
1. --	Lu.]-"'OC-'-/....€._

--
2. ------j----
3. ____ ___, ____ _
4. -----"------
5. ----------
Required 
Frequency (mos) 
Avg. monthly cost($) 
times warranty period 
$ _____ _ 
$--	'
­
$ __ +! __ 
$ __ ! __ _ 
$ ____ _ 
Total labor/material cost to maintain equipment in warrantable condition for warranty period($): 
For any items not identified as exclusions or additional cost items above, OR for additional labor & material 
costs required to maintain equipment in warrantable condition that exceed the Avg. monthly cost ($) detailed 
above, 
rf o1,1, 11---::: 
will bear all costs to correct such original equipment 
deficiency for he effective period of the warranty including all applicable labor, travel and shipping fees. 
Date 
\ 
Title 
9 

MANUFACTURER'S DISCLOSURE STATEMENT 
Note: Io be completed ,t proposing an alternate 
1.0 GENERAL: 
1.01 General Description 
Describe all non-conforming aspects to the specification: 
1.04 Experience 
List 10 low pressure sewer system installations of the type of pump/station specified (progressive cavity 
type) that have been in operation for a period of no less than ten years with a minimum of 100 pumps 
pumping into a "common" low pressure sewer system. Provide Name and Location, Contact Name, Phone 
Num er, Number of Pumps, and Install Date for each. 
/,/ 
J 
. 
-
1.05 Operating Conditions 
Describe all non-conforming aspects to the specification: 
1.06 Warranty 
Fully state the manufacturer's warranty: IJ /1 
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2.0 PRODUCT: 
2.01 Pump 
Describe all non-conforming aspects to the specification: 
Lk'-
2.02 Grinder 
Describe all non-conforming aspects to the specification: 
10 
3 

2.03 Motor 
Describe all non-conforming aspects to the specification: 
2.05 Tank 
Describe all non-conforming aspects to the specification: 
NIA-Tank is Existin 
2.07 Electrical Quick Disconnect 
Describe all non-conforming aspects to the specification: 
2.08 Check Valve 
Describe all non-conforming aspects to the specification: 
I 
Ck:--
2.09 Anti-Siphon Valve 
Describe all non-conforming aspects to the specification: 
2.11 Controls 
Describe all non-conforming aspects to the specification: 
1/ 
2.16 Safety 
Describe all non-conforming aspects to the specification: 
3.0 EXECUTION: 
3.01 Factory Test 
Describe all non-conforming aspects to the specification: 
11 

I attest that all questions are answered truthfully and all non-conforming aspects to the specifications have 
been described where requested. 
Manufacturer: 
E. t1. v, f 11 n WL e Y).-{ 
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Name of Corporate Officer 
Signature 
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Title of Corporate Officer 
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Witness: E//411 l trh!fJn c'11dz_/7!:f
Ž/'--Date: 3-/ r)Q)J
Name 
Signature 
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12 

1.0 GENERAL 
1.01 GENERAL DESCRIPTION: The MANUFACTURER shall furnish complete factory-built and tested 
Wetwell/Drywell Grinder Pump Replacement Core(s), each consisting of grinder pump(s) for mounting 
in Environment One Wetwell/Drywell Grinder Pump Stations, NEMA 6P electrical quick disconnect 
(EQD), pump removal system, stainless steel discharge assembly, anti-siphon valve/check valve and 
all necessary internal wiring and controls. Component type grinder pump systems that require field 
assembly will not be acceptable due to the potential problems that can occur during field assembly. All 
components and materials shall be in accordance with section 2.0 of this Product Specification. For 
ease of serviceability, all pump, motor/grinder units shall be of like type and horsepower throughout the 
system. 
1.02 SUBMITTALS: After receipt of notice to proceed, the MANUFACTURER shall furnish a minimum of 
six sets of electronic shop drawings detailing the equipment to be furnished including dimensional data 
and materials of construction. The ENGINEER shall promptly review this data, and return two copies as 
accepted, or with requested modifications. Upon receipt of accepted shop drawings, the 
MANUFACTURER shall proceed immediately with fabrication of the equipment. 
1.03 MANUFACTURER: Grinder pump stations, complete with all appurtenances, form an integral system, 
and as such, shall be supplied by one grinder pump manufacturer. The CONTRACTOR shall be 
responsible for the satisfactory operation of the entire system. The equipment specified shall be a 
product of a company experienced in the design and manufacture of grinder pumps for specific use in 
low pressure sewage systems. The company shall submit detailed installation and user instructions for 
its product, submit evidence of an established service program including complete parts and service 
manuals, and be responsible for maintaining a continuing inventory of grinder pump replacement parts. 
The MANUFACTURER shall provide, upon request, a reference and contact list from ten of its largest 
contiguous grinder pump installations of the type of grinder pumps described within this specification. 
The MANUFACTURER of the grinder pump shall be Environment One Corporation (or Proposed 
Alternate). 
Attention is directed to the fact that the drawings and overall system design are based on a particular 
piece of equipment from a particular manufacturer. These specifications are intended to provide 
guidelines for standard equipment of a recognized manufacturer who already meets all the 
requirements of this specification. 
1.03a AL TERNA TE EQUIPMENT: In the event that the CONTRACTOR or another supplier proposes an 
Alternate to the specified MANUFACTURER, the ENGINEER recognizes that it will be difficult to 
conform to certain details of this Specification due to different manufacturing techniques or grinder 
pump station designs. If proposing an Alternate, the CONTRACTOR (supplier) must submit, no less 
than 15 business days in advance of the bid date, a complete description of any changes that will be 
necessary to the system design, a complete submittal package as outlined in Section 1.02 
SUBMITTALS, a system hydraulic analysis based on the proposed pump (including pipe sizes, flows, 
velocities, retention times and number and location of recommended valves and cleanouts, if any), a list 
of exceptions to this specification, and demonstration of compliance to Section 1.04 EXPERIENCE 
CLAUSE of this specification. The CONTRACTOR (supplier) must also complete the Manufacturer 
Disclosure Statement found at the end of this specification. This information must be submitted to the 
ENGINEER for pre-approval of the alternate equipment being proposed and determination of 
compliance with these Contract Documents. If the equipment differs materially or differs from the 
dimensions given on the Drawings, the CONTRACTOR (supplier) shall submit complete drawings 
showing elevations, dimensions, or any necessary changes to the Contract Documents for the 
proposed equipment and its installation. Pre-approval, if granted, will be provided in writing by the 
ENGINEER to the CONTRACTOR (supplier) at least five business days in advance of the bid date. If 
the ENGINEER'S approval is obtained for Alternate Equipment, the CONTRACTOR (supplier) must 
make any needed changes in the structures, system design, piping or electrical systems necessary to 
accommodate the proposed equipment at the expense of the CONTRACTOR (supplier). 
2 

1.04 EXPERIENCE CLAUSE: The equipment furnished hereunder shall be the product of a company 
experienced in the design and manufaclure of grinder pumps specifically designed for use in low 
pressure systems. All manufacturers proposing equipment for this project shall have at least 10 years of 
experience in the design and manufacture of units of identical size(s) and performance to the specified 
units. All manufacturers proposing equipment for this project must also have not less than 500 
successful installations of low pressure sewer systems utilizing grinder pumps of like type to the grinder 
pumps specified herein. An installation is defined as a minimum of 25 pumps discharging into a 
common force main which forms a low pressure sewer system. The CONTRACTOR (supplier) 
proposing alternate equipment shall also submit, as part of the bid schedule, an installation list with 
contact person(s), phone number(s) and dale(s) of at least 10 installations of the type of pump specified 
herein that have been in operation for at least 10 years. 
In lieu of this experience clause, the CONTRACTOR (supplier) of alternate equipment will be required 
to submit a 5-year performance bond for 100 percent of the stipulated cost of the equipment as bid and 
as shown in the Bid Schedule. This performance bond will be used to guarantee the replacement of the 
equipment in the event that it fails within the bond period. 
1.05 OPERATING CONDITIONS: The pumps shall be capable of delivering 15 GPM against a rated total 
dynamic head of O feet (0 PSIG), 11 GPM against a rated total dynamic head of 92 feet (40 PSIG), and 
7.8 GPM against a rated total dynamic head of 185 feet (80 PSIG). The pump(s) must also be capable 
of operating at negative total dynamic head without overloading the motor(s). Under no conditions shall 
in-line piping or valving be allowed to create a false apparent head. 
1.06 WARRANTY: The grinder pump MANUFACTURER shall provide a part(s) and labor warranty on the 
complete grinder pump core for a period of 24 months after notice of OWNER'S acceptance, but no 
greater than 27 months after receipt of shipment. Any manufacturing defects found during the warranty 
period will be reported to the MANUFACTURER by the OWNER and will be corrected by the 
MANUFACTURER at no cost to the OWNER. 
1.07 WARRANTY PERFORMANCE CERTIFICATION: As a bid certification requirement, each bidder shall 
provide with their bid schedule a Warranty Performance Certification statement executed by the most 
senior executive officer of the grinder pump MANUFACTURER, which certifies a minimum of a 24-
month warranty. They must further detail any exclusions from the warranty or additional cost items 
required to maintain the equipment in warrantable c0nrlition, inclurlino all assor.iated labor and shipping 
fees, and certify that the MANUFACTURER will bear all costs to correct any original equipment 
deficiency for the effective period of the warranty. All preventive maintenance type requirements shall 
be included in this form as exclusions. These requirements include, but are not limited to, unjamming of 
grinder mechanism, periodic motor maintenance, and periodic cleaning of liquid level controls. Should 
the CONTRACTOR (supplier) elect to submit a performance bond in lieu of the experience clause 
outlined above, this Warranty Performance Certification shall also be used as a criterion to evaluate the 
CONTRACTOR'S (supplier's) performance over the warranty period. A Warranty Performance 
Certification form is included with the bid schedule and must be completed and submitted as part of the 
bid package. Bids with incomplete forms or missing forms will be considered nonresponsive. 
2.0 
PRODUCT 
2.01 PUMP: The pump shall be a custom designed, integral, vertical rotor, motor driven, solids handling 
pump of the progressing cavity type with a single mechanical seal. Double radial 0-ring seals are 
required at all casting joints to minimize corrosion and create a protective barrier. All pump castings 
shall be cast iron, fully epoxy coated to 8-10 mil Nominal dry thickness, wet applied. The rotor shall be 
through-hardened, highly polished, precipitation hardened stainless steel. The stator shall be of a 
specifically compounded ethylene propylene synthetic elastomer. This material shall be suitable for 
domestic wastewater service. Its physical properties shall include high tear and abrasion resistance, 
grease resistance, water and detergent resistance, temperature stability, excellent aging properties, 
and outstanding wear resistance. Buna-N is not acceptable as a stator material because it does not 
exhibit the properties as outlined above and required for wastewater service. 
3 

2.02 GRINDER: The grinder shall be placed immediately below the pumping elements and shall be direct­
driven by a single, one-piece motor shaft. The grinder impeller (cutter wheel) assembly shall be 
securely fastened to the pump motor shaft by means of a threaded connection attaching the grinder 
impeller to the motor shaft. Attachment by means of pins or keys will not be acceptable. The grinder 
impeller shall be a one-piece, 4140 cutter wheel of the rotating type with inductively hardened cutter 
teeth. The cutter teeth shall be inductively hardened to Rockwell 50 - 60c for abrasion resistance. The 
shredder ring shall be of the stationary type and the material shall be white cast iron. The teeth shall be 
ground into the material to achieve effective grinding. The shredder ring shall have a staggered tooth 
pattern with only one edge engaged at a time, maximizing the cutting torque. These materials have 
been chosen for their capacity to perform in the intended environment as they are materials with wear 
and corrosive resistant properties. 
This assembly shall be dynamically balanced and operate without objectionable noise or vibration over 
the entire range of recommended operating pressures. The grinder shall be constructed so as to 
minimize clogging and jamming under all normal operating conditions including starting. Sufficient 
vortex action shall be created to scour the tank free of deposits or sludge banks which would impair the 
operation of the pump. These requirements shall be accomplished by the following, in conjunction with 
the pump: 
1.
The grinder shall be positioned in such a way that solids are fed in an upward flow direction.
2.
The maximum fiow rate through the cutting mechanism must not exceed 4 feet per second. This is
a critical design element to minimize jamming and as such must be adhered to.
3.
The inlet shroud shall have a diameter of no less than 5 inches. Inlet shrouds that are less than 5
inches in diameter will not be accepted due to their inability to maintain the specified 4 feet per
second maximum inlet velocity which by design prevents unnecessary jamming of the cutter
mechanism and minimizes blinding of the pump by large objects that block the inlet shroud.
4.
The impeller mechanism must rotate at a nominal speed of no greater than 1800 rpm.
The grinder shall be capable of reducing all components in normal domestic sewage, including a 
reasonable amount of "foreign objects," such as paper, wood, plastic, glass, wipes, rubber and the like, 
to finely-divided particles which will pass freely through the passages of the pump and the 1-1 /4" 
diameter stainless steel discharge piping. 
2.03 ELECTRIC MOTOR: As a maximum, the motor shall be a 1 HP, 1725 RPM, 240 Volt 60 Hertz, 1 
Phase, capacitor start, ball bearing, air-cooled induction type with Class F installation, low starting 
current not to exceed 30 amperes and high starting torque of 8.4 foot pounds. The motor shall be 
press-fit into the casting for better heat transfer and longer winding life. Inherent protection against 
running overloads or locked rotor conditions for the pump motor shall be provided by an automatic­
reset, integral thermal overload protector incorporated into the motor. This motor protector combination 
shall have been specifically investigated and listed by Underwriters Laboratories, Inc., for the 
application. Non-capacitor start motors or permanent split capacitor motors will not be accepted 
because of their reduced starting torque and consequent diminished grinding capability. The wet portion 
of the motor armature must be 300 Series stainless. To reduce the potential of environmental concerns, 
the expense of handling and disposing of oil, and the associated maintenance costs, oil-filled motors 
will not be accepted. Motor start shall be controlled by a DC driven electromechanical relay integrated 
within the control compartment of the pump. Electrical monitoring shall ensure the relay operates 
reliably. AC Mechanical contactors for motor start are susceptible to damage from short cycling and will 
not be accepted. 
2.04 MECHANICAL SEAL: The pump/core shall be provided with a mechanical shaft seal to prevent 
leakage between the motor and pump. The seal shall have a stationary ceramic seat and carbon 
rotating surface with faces precision lapped and held in position by a stainless-steel spring. 
4 

2.05 TANK AND INTEGRAL ACCESSWAY: (Model DH071) High Density Polyethylene Construction. -
Omitted - Existing 
2.06 TANK & INTEGRAL ACCESSWAY: (Models DH151150 Gallon Simplex & DH152 150 Gallon 
Duplex) High Density Polyethylene Construction. -Omitted - Existing 
2.07 TANK & INTEGRAL ACCESSWAY: (DH 272, 275-Gallon Duplex & DH 502, 500-Gallon Duplex) 
Fiberglass reinforced polyester resin. -Omitted - Existing 
2.08 CHECK VALVE: The pump discharge shall be equipped with a factory installed, gravity operated, 
flapper-type integral check valve built into the stainless-steel discharge piping. The check valve will 
provide a full-ported passageway when open and shall introduce a friction loss of less than 6 inches of 
water at maximum rated flow. Moving parts will be made of a 300 Series stainless steel and fabric 
reinforced synthetic elastomer to ensure corrosion resistance, dimensional stability, and fatigue 
strength. A nonmetallic hinge shall be an integral part of the flapper assembly providing a maximum 
degree of freedom to assure seating even at a very low backpressure. The valve body shall be an 
injection molded part made of an engineered thermoplastic resin. The valve shall be rated for 
continuous operating pressure of 235 psi. Ball-type check valves are unacceptable due to their limited 
sealing capacity in slurry applications. 
2.09 ANTI-SIPHON VALVE: The pump discharge shall be equipped with a factory-installed, gravity­
operated, flapper-type integral anti-siphon valve built into the stainless-steel discharge piping. Moving 
parts will be made of 300 Series stainless steel and fabric-reinforced synthetic elastomer to ensure 
corrosion resistance, dimensional stability, and fatigue strength. A nonmetallic hinge shall be an integral 
part of the flapper assembly, providing a maximum degree of freedom to ensure proper operation even 
at a very low pressure. The valve body shall be injection-molded from an engineered thermoplastic 
resin. Holes or ports in the discharge piping are not acceptable anti-siphon devices due to their 
tendency to clog from the solids in the slurry being pumped. The anti-siphon port diameter shall be no 
less than 60% of the inside diameter of the pump discharge piping. 
2.10 CORE UNIT: The grinder pump station shall have a cartridge type, easily removable core assembly 
consisting of pump, motor, grinder, all motor controls, check valve, anti-siphon valve, level controls, 
electrical quick di3conncct and wiring. The core unit sholl be installed in tho basin by the manufacturer. 
Field assembly of the pump and controls into the basin is not acceptable because of potential 
workmanship issues and increased installation time. In some cases, stations taller than 96" may be 
shipped on their side without the cores assembled in the basin for freight purposes but this is the only 
exception. The core unit shall seal to the tank deck with a stainless-steel latch assembly. The latch 
assembly must be actuated utilizing a single quick release mechanism requiring no more than a half 
turn of a wrench. The watertight integrity of each core unit shall be established by a 100 percent factory 
test at a minimum of 5 PSIG. 
2.11 CONTROLS: All necessary motor starting controls shall be located within the cast iron enclosure of the 
core unit secured by stainless steel fasteners. Locating the motor starting controls in a plastic enclosure 
is not acceptable. The wastewater level sensing controls shall be housed in a separate enclosure from 
motor starting controls. The level sensor housing must be sealed via a radial type seal; solvents or 
glues are not acceptable. The level sensing control housing must be integrally attached to pump 
assembly so that it may be removed from the station with the pump and in such a way as to minimize 
the potential for the accumulation of grease and debris accumulation, etc. The level sensing housing 
must be a high-impact thermoplastic copolymer over-molded with a thermo plastic elastomer. The use 
of PVC for the level sensing housing is not acceptable. 
Non-fouling wastewater level controls for controlling pump operation shall be accomplished by 
monitoring the pressure changes in an integral air column connected to a pressure switch. The air 
column shall be integrally molded from a thermoplastic elastome