RTM Budget Agenda - DAY 4 Final Action (linked)

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TOWN OF WATERFORD
FY 2025 BUDGET REQUEST
HUMAN RESOURCES DEPARTMENT
~ The Town’s Human Resources function has the responsibility to coordinate the personnel actions
in the Town in such a manner as to provide the community with efficient, economical service and
aid in staffing the general government of the town with qualified, productive personnel (Code of
Ordinances, Waterford, Connecticut 2.116.30).
Our Mission:
Our mission in Human Resources is to provide the Town’s citizens with quality, cost-effective
services in the areas of recruitment, retention, labor relations, training, safety and administration
of all benefits and employment policies of the Town. Our goal is to provide the above services
with integrity and efficiency in all of our interactions in a work environment that is characterized
by fairness, open communication, personal accountability, trust and mutual respect. The Town
of Waterford recruits, hires, compensates, trains and promotes persons on the basis of
qualifications for the work to which they will be assigned. The Town is committed to ensuring
that applicants are employed and employees are treated fairly during employment without
regard to race, color, sex, sexual orientation, gender identity or expression, national origin,
ancestry, religion, age, veteran status, physical or intellectual disability, marital status, present
or past history of mental disorder, learning disability or any other characteristic protected by
federal, state or local law. All employment-related policies, procedures and actions are designed
to comply with applicable laws.
Looking Back:
During FY 2023, the Human Resources Department posted and/or advertised 57 open positions,
resulting in 17 promotions, 28 new full-time hires, and 12 new part-time hires. In addition, the
Department processed 97 seasonal new/re-hires consisting of 41 employees for the Recreation
& Parks Department playground program and beach staff and 56 employees for the Youth &
Family Services’ Camp DASH program.
Recruitment by Fiscal Year
FY 2023 FY 2022 FY 2021 FY 2020
Number of People
ee N Ww sb uw [op]
oO oO oO oO oO oO oO
@Promotions ® New Hires

TOWN OF WATERFORD
FY 2025 BUDGET REQUEST
HUMAN RESOURCES DEPARTMENT
The Human Resources Department also processed 31 retirements/resignations in FY 2023,
including the following positions that had employees who served the Town of Waterford for over
20 years:
Office Coordinator | (Rec & Park Dept): 48 years of service
Fire Marshal: 38 years of service
Traffic Device Control Technician: 33 years of service
Refuse Truck Driver: 32 years of service
Mechanic: 30 years of service
Firefighter: 28 years of service
Public Safety Dispatcher Il: 26 years of service
Lieutenant (Police Dept.): 25 years of service
Public Safety Dispatcher |: 25 years of service
Clerk/Typist II (Public Works): 25 years of service
Deputy Town Clerk: 24 years of service
Director of Recreation & Parks: 23 years of service
Refuse Truck Driver: 20 years of service
Director of Utilities: 20 years of service
Turnover by Fiscal Year
35
30
25
20
15
10
Number of People
uw
FY 2023 FY 2022 FY 2021 FY 2020
mRetirements Resignations
As positions became open due to retirements or resignations or for any newly created positions,
the Human Resources Director, along with labor counsel and the union (if applicable), reviewed
job descriptions to ensure the duties of the position and the minimum qualifications were
accurately reflected. During FY 2023, the Human Resources Director presented 12 revised job
descriptions to the Personnel Review Board (PRB), which is the governing body that must approve
any new or revised job descriptions before they become effective.

In regards to collective bargaining, the Town of Waterford settled three contracts during FY 2023:
1. United Public Service Employees Union (UPSEU) Waterford Public Safety Dispatchers
Collective Bargaining Agreement for July 1, 2022 — June 30, 2026 was ratified by the
Representative Town Meeting (RTM) on October 3, 2022.
2. Local 1303-037 of Council #4, American Federation of State, County, and Municipal
Employees (AFSCME) Collective Bargaining Agreement for July 1, 2022 — June 30, 2026
was ratified by the RTM on November 14, 2022.
3. United Public Service Employees Union/Connecticut Organization for Public Safety
Division (UPSEU/COPS) Waterford Police Union Collective Bargaining Agreement for July
1, 2022 — June 30, 2026 was ratified by the RTM on November 14, 2022.
Negotiations began in FY 2023 with the Local 818 of Council #4, American Federation of State,
County, and Municipal Employees (AFSCME), General Government Administrators (GGA) Union.
This collective bargaining agreement is expected to be settled in FY 2024.
Looking Forward:
For FY 2025, the Human Resources Department anticipates another year of active recruiting
based on the trends over the last three years. As the competition to hire and retain talented
employees continues to increase, the Town will continue to work on cultivating a positive culture
and positive employee experience along with ensuring the Town’s leaders and managers are
receiving the support and training they need to effectively lead their teams.
In regards to collective bargaining, the Town of Waterford and the Waterford Professional
Firefighters Association, Union Local 4629 International Association of Firefighters, AFL-CIO, will
start negotiations for a successor contract in FY 2024, with an anticipated settlement in FY 2025.
The current Firefighter contract ends June 30, 2024.

TOWN OF WATERFORD EE
FY 2025 BUDGET REQUEST sg
HUMAN RESOURCES DEPARTMENT
BUDGET JUSTIFICATION
51110 — ADMINISTRATION $96,819
Human Resources Director
51210 — CLERICAL/TECHNICAL $59,969
Administrative Assistant
51910 — FRINGE BENEFITS $11,995
51920 -FICA: 7.65% of taxable wages of $156,788 = $11,995
GRAND TOTAL 51000 SERIES $168,783
52010 — ADVERTISING $4,400
Indeed: $300/post x 10 postings = $3,000
CCM: $150/post x 4 postings = $600
Newspaper: $400 x 2 postings = $800
Expended FY23 Expended FY22 Expended FY21 Expended FY20
$1,661 $2,341 $2,522 $5,841
52020 — POSTAGE 
$904
20 pieces per week @ $0.66 $686.40
50 certified notifications @ $4.35 $217.50
Expended FY23 Expended FY22 Expended FY21 Expended FY20
$514 $558 $694 $808
52030 — PROFESSIONAL FEES
Legal fees in regards to collective bargaining, union grievances, policy
review, wage and hour, leave compliance, ADA, employee discipline/
termination
$75,000
Expended FY23
Expended FY22
Expended FY21
Expended FY20
$68,772
$120,695
$68,525
$53,177

Professional Fee Breakdown by Fiscal Year
| $140,000.00
$120,000.00
$100,000.00
$80,000.00
$60,000.00
$40,000.00
$20,000.00
S-
Total Expense
FY 2021
FY 2023 FY 2022
TMGeneralLabor Negotiations ®H&H Claims
52040 — SERVICE CONTRACTS AND REPAIRS $1,467
Color copies ($20/month)
Lease fee for copier ($77.23/month)
Copier overage fees ($25/month)
$ 240.00
$ 927.00
$ 300.00
Expended FY23 Expended FY22 Expended FY21 Expended FY20
$1,167 $1,268 $1,293 $2,063
52050 — DUES, CONFERENCES, EDUCATION | $885
HR Specialist Monthly Newsletter $211.00
SHRM annual dues for Director $244.00
CT Business & Industry Assoc. (CBIA) Yearly HR Conference $250.00
Human Resource Leadership Assoc (HRLA) Workshops $180.00
$45 x 4 workshops .
Expended FY23 Expended FY22 Expended FY21 Expended FY20
$420 $503 $418 $420
52070 — REIMBURSABLE TOWN EXPENSES $250
Refreshments for interview panels, workshops
Expended FY23 Expended FY22 Expended FY21 Expended FY20
$0 $99 $245 $0

TOWN OF WATERFORD
FY 2025 BUDGET REQUEST
HUMAN RESOURCES DEPARTMENT
52080 — TELEPHONE
Cell phone expense for Director - $41.25/month
$495
Expended FY23 Expended FY22 Expended FY21
Expended FY20
$492 $431 $0 $0
52300 — TRAINING
Local GovU on-line training for OSHA required trainings $5,270
and other required industry trainings for Town employees
(200 users @ $26.35/user). (see attached contract)
Trainings for Department Heads in areas such as leadership, $1,200
supervision, sexual harassment, diversity and cultural
competence.
$6,470
Expended FY23 Expended FY22 Expended FY21
Expended FY20
$2,765 $195 0) $50
52570 — EMPLOYEE ASSISTANCE PROGRAM
This program provides diagnostic assessment, counseling and referrals
for employees and their families. Three sessions are free of charge.
Additional sessions can be covered by employee’s health insurance.
Supervisory referrals are a useful management option as well. Cost is
based on 191 full-time employees @ $23.56 per person. (see attached
backup letter regarding price increase)
$4,500
Expended FY23
Expended FY22
Expended FY21
Expended FY20
$2,119 $1,991 $1,991 $1,991
53020 — OTHER SUPPLIES $1,050
Safety and risk management materials $500.00
Drug and Alcohol Clearinghouse Yearly CDL queries: S 50.00
40 queries x $1.25/query
Office supplies to include labels, pocket folders, index $500.00
cards, badge sleeves, lanyards
Expended FY23
Expended FY22
Expended FY21
Expended FY20
$899
$128
$7511
$632
GRAND TOTAL
$264,204

IWLEXIPOL
PoutceOue FireRescuet) EM $13) CORRECT NSE > LocalGov @
Hct
SUBSCRIPTION PLATFORM AGREEMENT
Customer Name: Town of Waterford (CT)
Customer Address: 15 Rope Ferry Rd
Waterford, Connecticut 63852
Attention: Director Christine Walters
Lexipol's Address: 2611 Internet Boulevard, Suite 100
Frisco, Texas 75034
Prepared By: Anali Walls
Expiration Date: 4/1/2024
Contract & Proposal Valid Through: 7/1/2024 - 6/30/2025
Signature:
Print Name:
Title:
Date Signed:
QTY , DESCRIPTION UNIT PRICE DISC (%) EXTENDED
LocalGovU Full Library Per User USD 6,200.00 15.00 | _USD 5,270.00
eee]
Discount: USD 932.00
TOTAL: USD 5,270.00
The foregoing pricing has been prorated for the benefit of Agency and Agency therefore agrees that
they will waive the right to cancel this agreement until the end of the first renewal period.
The above subscription services, and when applicable, implementation services, shall be invoiced by Lexipol upon the
execution of this Agreement.
Discount Notes
15% Travelers members discount

SO [-Wie LON S
FOR PEOPLE ; i WORKPLACE
12/6/2023
Christine Walters
Director of Human Resources
Town of Waterford
15 Rope Ferry Road
Waterford, CT 06385
Dear Christine,
Thank you for inquiring about rates for the upcoming fiscal year.
It has been a privilege for us to be your partner since 2013. Since then, we have not sufficiently raised
"our rates to fully reflect our annual increases in salaries, wages, and benefits. We want to continue to
work with you to provide these essential services but, in order to do so with the quality and response
time you have come to expect, we must increase our rate for the next agreement beginning on July 1,
2024 to $4500 for the 2024-25 fiscal year (equating to $23.56 per employee).
We look forward to continuing to provide EAP services for the Town of Waterford. Please let me know if
you would like to meet or schedule a call to discuss further.
Sincerely,
Melissa Ortiz, MS, LPC
Interim Director
(800) 526-3485 Fax: 203-379-2048
Middletown 213 Court Street, 8'* Floor, Middletown, CT 06457
Groton 21 Chicago Avenue, Groton, CT 06340
Hartford 152 New Park Street, Hartford, CT 06102
www.solutions-eap.com
A program of Behavloral Health Connecticut, LLC