Transportation Brochure (PDF)

Need A Ride? 
 
How do I get a ride? 
Call Senior Services at  
860-444-5839  
Request to have a registration form 
mailed to your home or download a 
form from our website at  
www.waterfordct.org 
No fares are charged  
for this service. 
Waterford 
Waterford Senior Services 
860-444-5839 
Transportation 
Program for Seniors 
and Individuals with 
Disabilities 
 
Your  Rights Under Title VI 
The Town of Waterford upholds its commitment to 
the principles inherent in the Civil Rights Act of 
1964, which affirms that discrimination is illegal.   
The Town of Waterford in accordance with      
Connecticut State and Federal law will ensure full 
compliance with Title VI of the Civil Rights Act of 
1964 as amended and related statutes. The Town 
of Waterford is committed to ensuring that no 
person is excluded from participation, denied 
benefits, or otherwise subjected to discrimination 
under any program or activity or any service    
rendered to the public, on the basis of race, color, 
national origin, sex, age, or disability.  Further, 
the Town of Waterford prohibits discrimination in 
public accommodations on the basis of ancestry, 
breast feeding in a place of public accommodation, 
lawful source of income, learning disability, marital 
status, mental disability, mental retardation,  
physical 
disability, 
religious 
creed, 
sexual         
orientation, as well as using a guide dog/training a 
guide dog.   To request additional information on 
The 
Town 
of 
Waterford’s 
non-discrimination     
obligations or to file a Title VI complaint, please 
submit your request or complaint in writing to: 
Lisa L. Cappuccio, Title VI Coordinator 
15 Rope Ferry Road 
Waterford, CT  06385 
Complaint forms can be obtained online at the 
Town of Waterford website www.waterfordct.org 
or in person at the:     
Senior Services Department 
Waterford Community Center 
24 Rope Ferry Road  
Waterford, CT 06385 
The Town of Waterford does not discriminate  
on the basis of race, color, national origin, gender,  
religion, age or disability.  Individuals with  
disabilities who require modifications to participate in 
Town of Waterford (TOW) sponsored  
programs and activities or to access TOW services  
or goods are asked to submit their request  
with 48 hours notice to the Town’s ADA  
          Coordinator.  Reasonable modifications                    
               will be made on a case by case basis.   
                      Documentation may be required when 
requesting modifications.   
 
                                
FOR PERSONS WITH   
DISABILITIES, THIS  
PUBLICATION CAN BE           
PROVIDED IN            
ALTERNATE FORMATS. 
 
 
The Town of Waterford                   
complies with                                       
The Americans                                    
with Disability ACT 
Contact ADA Coordinator                                                      
lcappuccio@waterfordct.org       860-444-5839  
      15 Rope Ferry Rd. Waterford, CT 06385 

Phone: 860-444-5839 
Fax: 860-440-5720 
waterfordct.org 
HOW  TO  ACCESS  THIS  SERVICE 
 
 
  Call the Senior Services  
                    Department at  
         860-444-5839                                         
          to request a Transportation  
           Registration Packet. 
 
Complete, sign, and return the 
form to Senior Services.  Read  
the Waterford Senior Services 
Transportation Program document 
and keep it as a handy reference.  
 
When calling to request a ride,   
be ready to provide the complete         
address of your destination, as 
well as the date and time of your 
appointment.  
 
The majority of reservation       
requests are taken from 9:00 a.m. 
to Noon Monday– Friday. The    
office is open 8 a.m. to 4 p.m. 
 
Reservations can be made up to 
(6) six weeks in advance. 
 
Requests for rides are taken on a 
first come first served basis and 
the  schedule fills quickly.  
 
Please be ready one hour prior to  
scheduled appointment time. 
Cancellations should be made as 
early as possible so that we may 
accommodate other passengers. 
Senior Services 
Department  
15 Rope Ferry Road  
     Waterford, CT 06385 
 
Phone: 860-444-5839 
Fax: 860-440-5720 
 
Waterford 
Senior Services 
Who is the service for? 
We provide curb-to-curb transportation 
to Waterford residents who are sixty 
(60) years of age and older and to           
disabled adults.  
Where can I go?   
Our service area includes Waterford, 
East Lyme, Niantic, and  New London. 
We take people to physician               
appointments, outpatient testing,          
(x-rays, lab tests, etc.), physical            
therapy, salon/barbershop, and errands.   
Grocery shopping rides are available on  
Mondays.   
Shopping and errand trips (other than     
grocery shopping) are available on     
some Thursdays at various locations     
in Waterford. 
Friday service is for medical rides only. 
When can I go? 
Service is provided Monday through     
Friday 8:45 a.m. to 3:30 p.m. for      
routine, pre-scheduled appointments.  
The schedule may change due to        
inclement weather, staffing shortage,   
or mechanical problems.   
There is no service on holidays. 
What does it cost? 
The service is provided free of charge. 
Who do I call for a ride? 
 
 
Waterford            
Senior Services 
Transportation 
Program for 
Individuals Age Sixty 
and Older and/or 
with Disabilities.